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Customer Service Representative

2 months ago

Tipton, United States Co-Mo Electric Cooperative, Inc. Full time
Job DescriptionJob Description

Customer Service Representative

Full-Time, Hourly, Tipton, MO

We're seeking an outgoing and friendly individual to join our team. This full-time opportunity joins a fast paced environment working in customer service. You'll be working with our members and subscribers over the phone and in person every day. While the activity presents a familiar daily routine, the nature of each customer inquiry will be unique and everchanging. To be successful in this role, you will respond to customer calls and provide accurate, timely, and satisfactory answers to questions and concerns related to the electric and fiber business. Your primary areas of focus will be: assisting with payments, setting up new service, and answering billing related questions.


On a regular basis you will:

  • Answer a multi-line phone system and respond to member and subscriber inquiries.
  • Maintain member accounts by providing accurate and timely documentation of each inquiry
  • Assist customers with payments, payment arrangements, and security deposits.

The most successful employees in this role have:

  • Great Communication Skills
  • Conflict Resolution Skills
  • Ability to Multi-Task
  • Ability to Handle High-Stress Situations
  • Experience Working in an office environment

Apply today if this position matches your skills, abilities and interests.

This job posting closes August 29, 2024.



What to Expect:

Submit your application.

Receive a confirmation email that your application was received.

Communication regarding the interview process (in some cases multiple rounds of interviewing may occur.)

Updates following the interview process



Included in Full Time Employment:

As a benefit to all full-time employees, Co-Mo Connect offers a full and comprehensive list of benefits including medical insurance, life insurance, disability, paid time off, paid holidays, a 401(k) retirement plan, and pension plan. More information will be provided throughout the hiring process. We're also excited to offer all employees regular training for safety, as well as personal and professional development.



Questions regarding this job posting?

Contact HumanResources@co-mo.coop for assistance.


Co-Mo Connect is an Equal Opportunity Employer.



Job Posted by ApplicantPro