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Retail Team Support Position- El Mirage, AZ
2 months ago
The Mint Cannabis was founded in Arizona in 2016 as a patient-centric, affordable, vertically integrated, state-licensed medical cannabis dispensary. The Mint’s commitment to its core values, patients, and community resulted in the exponential growth of its retail brand. This led to the successful opening of its second Arizona commercial indoor medical marijuana cultivation facility in 2018, where we proved that we are capable of being leaders in the cannabis industry.
Due to our consistent delivery of quality products, The Mint has continued to see a boom in growth, with six thriving locations in Arizona, seven Michigan locations, and a brand new store in Missouri. We want to expand our dedicated team to continue promoting our growth and business needs
“Here we grow”
Full Job Description
Mint Cannabis is seeking an experienced Retail Lead Support. An ideal Team Lead Support Member candidate would possess strong leadership skills, technical expertise, and a deep commitment to team success. They would excel in fostering a collaborative environment where team members feel empowered and motivated to achieve their goals. Communication skills would be exceptional, enabling them to articulate goals clearly, provide constructive feedback, and resolve conflicts effectively.
This candidate would demonstrate a proactive approach to problem-solving and a strategic mindset to drive continuous improvement in processes and team performance. They would also prioritize mentorship and development, ensuring team members have the skills and knowledge needed to excel in their roles. The ideal Team Lead Support Member would embody empathy and accountability, inspiring trust and camaraderie among their peers while driving toward shared objectives with enthusiasm and diligence.
- What You Will Do:
- Responsible for opening and closing of the dispensary as needed.
- Ensures the dispensary's operations run smoothly and professionally.
- Takes on additional duties as required with a positive attitude.
- Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
- Assists patients with choosing the right products according to their needs.
- Verifies patient's allotment and ensures they have the allotment necessary for their purchase.
- Participates in ongoing education and professional development as needed.
- Demonstrates appropriate interactions with customers and co-workers.
- Organizes and displays products neatly to maximize sales, ensures proper store signage is maintained at all times, and ensures the quality and freshness of all products.
- Training associates on store operations, products, policies, and procedures.
- Coordinates the daily cleaning and organization of the store and stockroom.
- Strives to support Mint Cannabis's Core Values and goals while promoting programs and initiatives.
- Supervises and delegates tasks to team members at store management's discretion.
- Ensures all necessary breaks and lunches are given.
- Communicate team concerns to the Assistant Store Manager and/or Store Manager.
- Assists in tracking team member attendance and performance through a designated corrective action tracker.
- Consistently communicates and models the culture of Mint Cannabis.
- Capable of coaching others positively and constructively.
- Showcases excellent interpersonal, motivational, and team-building skills.
- Daily Responsibilities:
- Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
- Coordinates the daily cleaning and organization of the store and stockroom.
- Ensures all necessary breaks and lunches are given.
- Assists patients with choosing the right products according to their needs.
- Supervises and delegates tasks to team members at store management's discretion.
- Verify patient's allotment and ensure they have the allotment necessary for their purchase.
- Education:
- High school diploma or equivalent
- Experience:
- Minimum of 1 year of experience in Retail
- Capabilities:
- Ability to stand for extended periods (3+ hours).
- Ability to operate a computer, POS/register system, keyboards, and scanners.
- Ability to lift and move merchandise up to 35 lbs.
- Requirements:
- Must be 21 years of age.
- Must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services.
- Valid Arizona Identification.
Job Type: Full-time
- 8-hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Location: Onsite; 15325 W Dysart Rd. El Mirage, AZ 85335
Salary: 16 Hourly
What We Offer:- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- The chance to make a significant impact within a growing company.
Benefits:
- Employee discount
- Medical
- Dental
- Vision
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience via the web portal
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