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Food and Beverage Team Lead

3 months ago

Kissimmee, United States Fun Spot America Full time
Job DescriptionJob DescriptionDescription:

Job Summary

Join Fun Spot America Theme Parks as a Food and Beverage Team Lead, playing a pivotal role in ensuring exceptional dining experiences for our guests. We're seeking a dedicated individual to support our food and beverage operations, fostering a culture of outstanding service and teamwork. As a Team Lead, you'll assist in daily operations, coordinate team activities, and uphold our commitment to providing safe, clean, and enjoyable dining experiences.


Why Fun Spot

We at Fun Spot America Theme Parks will continually strive to maintain the highest levels of safe, clean, family fun for the most important people on earth, our guests. We operate our values based on the golden rule of treating others the same way that we ourselves want to be treated.

At Fun Spot America Theme Parks, we hold our team members to the highest standards, expecting them to embody the seven principles of Love Works:


Patient – Kind – Trusting – Unselfish – Truthful – Forgiving – Dedicated


Department: Food and Beverage

Reports to: Food and Beverage Department Manager

Pay Range: $16.00 - $18.00



Key Objectives

  • Collaborate in shaping food and beverage operations through regular team meetings.
  • Maintain all food safety standards set forth by Fun Spot Theme Parks as well as state and local regulations.
  • Ensure to communicate any potential food safety violations to the appropriate leadership.
  • Maintain open communication with the Food and Beverage Manager, assisting with procedures and reports.
  • Ensure the highest standards of safety, cleanliness, and guest satisfaction in dining areas.
  • Foster accountability, appearance standards, safety practices, and exceptional service within the Food and Beverage Team.
  • Coordinate daily activities and goals with managers on duty to ensure smooth operations.
  • Assist in managing schedules for the Food and Beverage Team to meet operational needs.
  • Participate in the development and implementation of training programs to enhance team performance.
  • Support performance evaluations and provide feedback to team members.
  • Deliver exceptional guest service and assist in training team members to do the same.
  • Assist in inventory management and ensure proper handling of food and beverage items.
  • Support the maintenance and operation of food service equipment and facilities.
  • Uphold protocols for staff position coverage to ensure seamless operations.
Requirements:

Key Areas of Responsibility

Creating Memorable Dining Experiences:

  • Inspire our team to provide exceptional dining experiences for our guests.

Effective Communication Support:

  • Assist in keeping everyone informed to ensure smooth operations.

Building Positive Team Relationships:

  • Foster cooperative relationships within the team and across departments.

Supporting Service Excellence:

  • Encourage outstanding service standards and practices among team members.

Assisting in Team Development:

  • Support the growth and development of team members.

Strategic Planning Assistance:

  • Assist in setting clear goals and plans to achieve objectives.

Providing Operational Support:

  • Help coordinate daily activities and goals to ensure operational efficiency.

Training Support:

  • Assist in identifying learning needs and developing training programs for team growth.

Guest Service Support:

  • Represent Fun Spot with enthusiasm and provide excellent service to our guests.

Resource Management Assistance:

  • Assist in inventory management and ensure proper handling of food and beverage items.

Facility Maintenance Support:

  • Help maintain cleanliness and functionality of dining areas and equipment.

Quality Control Assistance:

  • Support adherence to quality standards and food safety regulations.

Record-Keeping Assistance:

Assist in maintaining accurate records and reports as required.



Qualifications

  • Compliance with Fun Spot America Theme Park’s drug-free workplace policy, including consent to pre-employment drug testing and adherence to federal, state, and local laws regarding drug and alcohol use.
  • Successfully undergo a comprehensive background check and motor vehicle check when applicable.
  • Pass food safety handlers certification testing.


Physical Requirements

  • Ability to lift and carry 50lbs.
  • Visual Acuity
  • Tolerance of Temperature Fluctuations


Benefits

  • Vacation and Sick Time for eligible positions
  • 401K eligibility after 6 months of continuous service with employer match after 1 year of full-time continuous service
  • Health, Dental, and Vision after 60 days of continuous full-time service
  • Birthday PTO immediately for part-time or full-time positions
  • Optional Voluntary Short Term Disability, Long Term Disability, and Life Insurance after 60 days of continuous full-time service
  • Attraction discounts
  • In-park food and beverage team member discounts
  • Employee Assistance Program with BHS
  • Discounted Fun Spot America Theme Park admission
  • Discounted Fun Spot America Theme Park retail


Compensation Philosophy

Our compensation philosophy is rooted in fairness and equity. We consider candidates' experience, qualifications, and the value they bring to our organization when determining compensation. We are committed to transparency and providing competitive and fair compensation packages.


Equal Opportunity Employer

At Fun Spot America Theme Parks, we embrace diversity, inclusion, and equal opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.