Housing Coordinator

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete. 

Job Specifications:  

• Housing: May Be Available 

• Shift & Schedule Availability: Full Time 

• Expected Pay Range: $20.00 - $22.04 / hour 

• Skill Level: Intermediate 

Job Responsibilities: 

• Create a welcoming and supportive environment for employee residents. 

• In partnership with housing team ensure all information is correct and complete within StarRez (Housing system).

• Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition. 

• Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision. 

• Ensure that resident license agreements, legal documents and related move in / move out paperwork complete.  

• Deliver standardized best-practices in support of the enterprise-wide Housing strategy. 

• In partnership with the Housing Wellness Team, mediate conflict and help residents to create a respectful living

  environment

• Visit and walk properties to complete property/unit inspections, deliver notices etc. regularly.

• Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise. 

• Act as housing concierge for residents ensuring high guest service. 

• Support communications with residents, Managers and external stakeholders. 

• Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime 

• Other duties as assigned  

Job Requirements: 

• High School Diploma or GED- required. 

• Must be 18 years or older. 

• Proficient computer skills, especially Excel, Teams and PowerPoint.

• StarRez or other room management software programs experience preferred

• Must have a firm grasp of computer data entry/sales 

• Must enjoy working directly with other employees for a majority of the day. 

• Ability to work on a team and maintain a positive attitude. 

• Ability to speak, read, and communicate in English. 

• Ability to learn new computer software systems. 

The expected pay range is $20.00 - $22.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  503314
Reference Date: 07/17/2024 
Job Code Function: Employee Housing