Customer Service Representative

2 weeks ago


Lorton, United States HVAC Unlimited Full time
Job DescriptionJob Description

$1,000 SIGN-ON BONUS FOR QUALIFIED APPLICANTS, AFTER 90 DAYS ON THE JOB

We are HVAC & Plumbing Unlimited. Our team has been proudly offering top-rated residential and commercial heating, cooling, and plumbing services throughout Northern Virginia since 2006. Our company "strives for perfection" and that is not only a slogan, but how we do our business. We are looking for a like-minded Customer Service Representative - Scheduler to join our team in Lorton, VA.

Why work with us?:

  • Competitive Pay
  • In-House Training Opportunities
  • Company Lunches/Events

Pay Scale: $18.00/hr - $24.00/hr depending on experience

Benefits: Health Insurance, Dental, Vision, 401k. Short & Long Term Disability, Employer Paid Life Insurance, Vacation/PTO, Paid Holidays

Primary Job Function: This position is responsible for answering all incoming calls and providing excellent customer service to our clients. The candidate we are looking for must be an excellent communicator, have a positive attitude, be self-motivated, and "smile through the phone".

Required Qualifications:

  • 2+ years of answering incoming calls required within a service-related industry is a huge plus
  • Impeccable customer service skills
  • Ability to multi-task and stay calm within a fast-paced environment
  • Energetic personality with strong interpersonal skills
  • Intermediate to Advanced MS Word, Excel, and Outlook skill set
  • Excellent communication skills (written/verbal)

Desired Qualifications:

  • Service Titan experience or the ability to learn the software


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