Part-Time Veterinary Receptionist
1 month ago
The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key
Ideal Candidate
- Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
- Energetic people-and-pet person with excellent work ethic and social and organizational skills
- Be compassionate/caring
- Willing to work flexible hours including weekends
- Can work individually, as well as on a team
- Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & Expertise
- Prior customer service experience preferred (but not required)
- Verbal and written communication skills to interact clearly with customers, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Patience and listening skills to respond appropriate and interact positively with upset clients
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Receive, sort and distribute daily mail/deliveries
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Maintain a positive and uplifting attitude
- Keep work area clean
- Ability to work at a face pace when needed
- Ability to multi-task
Benefits
- Discounted Veterinary Care
- Scrub allowance
- Hands-on and E-training
- Professional growth opportunities
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