IT Support Specialist

4 weeks ago


Hollywood, United States Hazen and Sawyer Full time
Job DescriptionJob Description

Level 2 IT Support Specialist – Competitive Pay, Fast Track Potential, Established Private Firm

Interested in a great opportunity within a fast-paced, nimble ITS Department using cutting-edge technology? If you are highly motivated and want to jump start your career as a Level 2 IT Support Specialist and beyond, then Hazen should be an option.

Location

Hazen and Sawyer Hollywood, FL. We do not provide relocation costs if you are a candidate outside of the area.

The Firm

We are an employee-owned firm with over 1800 people. Our primary focus is on planning, designing, and overseeing construction of environmental infrastructure – water, wastewater, and stormwater management. We endeavour to recruit the best people, provide them with challenging, interesting, and creative assignments, and furnish them the tools they need to succeed.

The Position

Level 2 Helpdesk experience in all aspects of IT support and will be working with the Helpdesk Manager.

Responsibilities

• Provide support and troubleshooting of complicated issues on the Helpdesk.

• Provide high level customer services consistent with IT best practices.

• Assist in the preparation and implementation of policies, procedures, and standards.

Position Requirements

• Expert knowledge in Microsoft Office 365.

• Working knowledge of the Open System Interconnection (OSI) model.

• Ability to diagnose problems, perform repairs on IT assets, and provide support for a wide range of applications.

  • Assist with end user system deployments and upgrades.

• In-depth knowledge of Microsoft Windows based client operating systems.

• Knowledge of Virtual Server Infrastructure Systems (Hyper-V and Citrix)

• Experience with windows networking.



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