Office Services Coordinator

Full Time

Responsibilities:

· Assist Program Director, Educational Consultant and PIN staff with the collection, compilation and analysis of program data

· Greet and direct visitors and staff in a professional and courteous manner

· Serve as point person for reception area and telephone directory

· Prepare all correspondence, memoranda and reports in a professional and confidential manner

· Record all program data and required documentation for billing and reporting utilizing excel spreadsheet

· Maintain filing system and program database keeping it organized and up-to-date

· Maintain all office machinery, order program supplies and keep reception area neat and orderly

· Assist staff/families with identifying and accessing resources for client families

· Maintain resource center and market program resources to the community

· Assist Program Director with PIN budget to include all documentation needed for billing utilizing excel spreadsheet

· Prepare for monthly staff meetings and record/transcribe minutes

· Distribute consumer satisfaction surveys for DMH and BAMSI and follow-up as needed to assure high level of returns

· Oversee child care workers scheduling.

· Act as lead editor for e-newsletter

· Provide courier services for the program

· Act as Financial Officer for the program.

· Assist with planning and organizing activities for PIN families working occasional nights and weekends as needed

· Perform any other work duties/projects as assigned by supervisor or designee

· Assist staff and families with agency/program policies and procedures

· Perform job duties in accordance with program/agency policies and procedures

· Execute duties to reflect reasonable safety standards. Universal precautions must be utilized and training obtained in areas that constitute risk.

EDUCATION/CREDENTIALS

• Valid MA drivers license

KNOWLEGE/SKILLS/ABILITIES

• Must be proficient in computer skills including Word, Excel, and Outlook
• Must have knowledge of Power Point
• Must be proficient in operating fax and copier machine
• Must be able to work as a professional in a highly visible, fast- paced confidential environment
• Must have strong multi-tasking skills, be organized and a quick learner
• Must be a team player as well as able to work independently
• Must be able to maintain a professional, friendly and courteous manner
• Knowledge of human services strongly desired; experience working with families struggling with emotional disturbances in children