Information Services Supervisor

3 weeks ago

Miami, United States TalentAmp Full time
Job DescriptionJob Description

TalentAmp is hiring an Information Services Supervisor for one of our direct clients in the Miami, AZ.

We seek an Information Services Supervisor to aid in planning, organizing, supervising, coordinating, enhancing, maintaining, and repairing the computer, conventional, and wireless telecommunications systems and infrastructure across our sites.

Responsibilities:

  • Monitoring and Reporting: Participate in monitoring and reporting performance and progress related to local IS policy and Compliance Calendar requirements.
  • Compliance Assistance: Assist local managers with SOX compliance by providing necessary documentation for control compliance and testing. Also, assist local Process Control Managers with compliance activities and definitions.
  • Team Support and Development: Assist in the development, training, and mentoring of local IS support technicians. This includes PC Technicians and Local Area Network Administrators.
  • Interface and Communication: Interface with local customers on IS support or service issues, communicate local IS issues to regional and enterprise management, and strive to build harmonious relationships.

Required Skills

  • Bachelor's degree in Computer Science, Information Technology, or a closely related field, along with four (4) years of experience in a computer technology service delivery capacity; OR
  • Associate's degree or IT Certificate, coupled with five (5) years of related IT experience; OR
  • High School diploma or GED, complemented by seven (7) years of experience in a computer technology service delivery capacity.

Preferred:

  • Experience in an industrial environment.
  • One-year supervisory experience.
  • One-year industrial experience.
  • Leadership experience in supervisory or IT management roles.
  • Project management expertise.
  • Experience supporting Process Control Systems or Mine Technologies.
  • Certifications such as ITIL, Lean IT, Six Sigma, or others related to the field.

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