Customer Service Specialist
3 weeks ago
Overview of the Position:
Customer Service Specialist assist with improving the guest experience. The CSS will answer questions, direct incoming phone calls, and assist with wayfinding while supporting the organizations mission and values. Works in collaboration with multiple areas of the organization to enhance the customer experience.
Education and Experience:
• High School Diploma or equivalent
• Must possess a valid driver’s license
• Previous customer services experience preferred
Required Skills / Abilities:
• Understand company and program policies and procedures
• Ability to communicate effectively
• Active listening
Supervisory Responsibilities:
• No direct Reports
Essential Job Functions:
• Greeting customers in a courteous, friendly, and professional manner using procedures learned during new-hire training.
• Listen attentively to customer needs and concerns; demonstrate empathy.
• Communicate effectively with individuals/teams in the program
• Participation in training opportunities to enhance knowledge such as conferences and continuing education/in-service events.
• Ability to multi task
• Ability to give clear direction
• Help patients navigate to different HopeHealth departments
• Other duties as assigned
Physical Requirements:
Must be able to lift 30 pounds. Vision and hearing corrected to within normal limits is required. Must have manual dexterity to key in data; utilize computer, grab, grip, hold, tear, cut, sort, and reach.
-
Shared Services Operations Specialist
7 days ago
Florence, United States Assurant, Inc. Full timeShared Services Operations Specialist - Florence, SC - Onsite Position 8-5 pm Monday-Friday. The Shared Services Operations Specialist is responsible for processing and researching loan items to include processing checks and performing monetary tran Operations Specialist, Operations, Processing, Customer Service, Specialist, Skills, Manufacturing
-
HVAC Service Technician
3 weeks ago
Florence, United States Quality Service Company Full timeJob DescriptionJob DescriptionHVAC Service TechnicianQuality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two...
-
Compliance Specialist II
7 days ago
Florence, United States Thermo Fisher Scientific, Inc. Full timeDiscover Impactful Work! The Pharma Services Group (PSG) offers pharmaceutical and biotech customers the industrys most comprehensive portfolio of products and services to support drug research, clinical?? trials and production, including world cla Compliance Specialist, Compliance, Quality Assurance, Specialist, Operations, Quality Control, Manufacturing,...
-
Phone Advocate, Customer Service
2 weeks ago
Florence, United States Spectraforce Technologies Full timeTitle: Phone Advocate, Customer Service Location: Florence, 29501 Duration: 3 months assignment (CONTRACT - 1 YEAR OR LONGER, WITH POTENTIAL TO CONVERSION) Shift: Monday through Friday, 8AM-6PM Note: Onsite position. Only Phone Interviews Will Be Conducted Monday-Friday with Availability From 8am-6pm. Must Have Great Attendance. This Is a Call...
-
Phone Advocate, Customer Service
4 weeks ago
Florence, United States Spectraforce Technologies Inc Full timeTitle: Phone Advocate, Customer Service Location: Florence, 29501 Duration: 3 months assignment (CONTRACT - 1 YEAR OR LONGER, WITH POTENTIAL TO CONVERSION) Shift: Monday through Friday, 8AM-6PM Note: Onsite position. Only Phone Interviews Will Be Conducted Monday-Friday with Availability From 8am-6pm. Must Have Great Attendance. This Is a Call...
-
Sales & Customer Service - Client Partner
3 weeks ago
Florence, United States Renovation Brands Full timeJob DescriptionJob DescriptionSales & Customer Service - Client Partner Baseboarders @ Renovation BrandsAbout the Role:Baseboarders™ is looking for a highly organized and detail-oriented team player, who can efficiently and accurately multi-task daily sales and customer service responsibilities in a fast-paced work environment.This position reports to the...
-
Claims Customer Service Advocate I
3 weeks ago
Florence, United States BlueCross BlueShield of South Carolina Full timeResponsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare
-
Equipment Training Specialist
3 days ago
Florence, United States Blanchard Machinery Full timeEquipment Training Specialist Job Locations US-SC-Longs | US-SC-Summerville | US-SC-Florence Job ID 2024-2608 Category Sales & Rental Type Full-Time Overview The Equipment Training Specialist (ETS) works within the machine sales division and is a key member of the Equipment Training Solutions...
-
Eligibility Specialist
4 weeks ago
Florence, United States Lane Council of Governments Full timeJob DescriptionJob DescriptionABOUT USFounded in 1945, Lane Council of Governments (LCOG) is one of the oldest councils of governments. Overseen by a Board of Directors, we strive to enhance public services in Lane County and beyond. This collaborative journey includes partnerships with local governments and special districts in the fields of GIS Planning,...
-
Asset Management Specialist
5 days ago
Florence, United States Kaimetrix, L.L.C. Full timeKaimetrix is seeking an Asset Management Specialist to join our team based in Florence, KY for our customer, the Internal Revenue Service (IRS). This pivotal role is responsible for developing, implementing, and managing an automated system for asset management of CI IT assets, including logistics, inventory control, and compliance. The successful candidate...
-
Asset Management Specialist
7 days ago
Florence, United States Kaimetrix, L.L.C. Full timeJob DescriptionJob DescriptionKaimetrix is seeking an Asset Management Specialist to join our team based in Florence, KY for our customer, the Internal Revenue Service (IRS). This pivotal role is responsible for developing, implementing, and managing an automated system for asset management of CI IT assets, including logistics, inventory control, and...
-
Service Advisor
2 weeks ago
Florence, United States Blanchard Machinery Full timeThe Service Advisor is responsible for educating the customer on the full range of services and benefits available at the dealership, resulting in incremental revenue. The person in this position is responsible for providing exceptional customer service, proactive communication and status updates to the customer throughout the service process. Blanchard...
-
Service Advisor
2 weeks ago
Florence, United States Blanchard CAT Full timeThe Service Advisor is responsible for educating the customer on the full range of services and benefits available at the dealership, resulting in incremental revenue. The person in this position is responsible for providing exceptional customer serv Service Advisor, Customer Service, Advisor, Retail, Construction
-
Customer Care Analyst I
1 week ago
Florence, United States Rexnord Full timePosition: Customer Care Analyst I Location: Florence, Kentucky Position Summary: The Customer Care Analyst I serves as the primary contact for requests for orders, quotes, product questions, drawing approvals, as well as a myriad of other customer inquiries. This role ensures a seamless customer experience through a high level of expertise, ownership,...
-
Employment Specialist
3 days ago
Florence, United States Bay Area Enterprises Full timeLocation: Florence, OR In order to best support individuals with disabilities in acquiring inclusive, meaningful employment, an Employment Specialist performs the following duties: Communicate on a regular basis with support services personal agents, co-workers, and vocational rehabilitation counselors, families, client case managers, and networks of...
-
Travel Nurse
4 weeks ago
Florence, United States Coast Medical Service Remote Work Freelance Full timeCoast Medical Service is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Florence, KY. Shift: 3x12 hr nights Start Date: 04/19/2024 Duration: 13 weeks Pay: $1984 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...
-
Travel Nurse
2 weeks ago
Florence, United States Coast Medical Service Full timeCoast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Florence, SC. Shift: 3x12 hr days Start Date: 05/28/2024 Duration: 13 weeks Pay: $1552 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for...
-
Travel Nurse
2 weeks ago
Florence, United States Coast Medical Service Full timeCoast Medical Service is seeking an experienced Cath Lab Registered Nurse for an exciting Travel Nursing job in Florence, SC. Shift: 5x8 hr days Start Date: 05/28/2024 Duration: 13 weeks Pay: $2202 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the...
-
Travel Nurse
4 days ago
Florence, United States Coast Medical Service Full timeCoast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Florence, SC. Shift: 3x12 hr days Start Date: 06/03/2024 Duration: 13 weeks Pay: $1552 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for...
-
Travel Nurse
5 days ago
Florence, United States Coast Medical Service Full timeCoast Medical Service is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Florence, SC. Shift: 3x12 hr nights Start Date: 06/03/2024 Duration: 13 weeks Pay: $1552 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience...