Current jobs related to Front Desk Night Audit - Louisville - AJS Hotels

  • Front Desk Supervisor

    3 weeks ago

    Louisville, United States Sabre BTS Full time

    The Front Desk Associate will support the functions of the hotel by overseeing customer service at the front desk; processing guest reservations, requests, and supporting the guests and hotel staff as needed. This position is Monday-Friday, 7:00AM-3:30PM. ESSENTIAL JOB FUNCTIONS: The employee in this position will have the following essential job...

  • Night Audit Representative

    1 week ago

    Louisville, Kentucky, United States HYATT Hotels Full time

    Unlock Your Potential at Hyatt HotelsBunkhouse, now part of the Hyatt Hotels family, is renowned for crafting unforgettable experiences that go beyond a comfortable stay and a great cup of coffee. Our passion for design, meticulous attention to detail, and commitment to authentic culture have earned our properties a special place in the hearts and minds of...

  • Front Desk Night Audit

    4 months ago

    Louisville, United States AJS Hotels Full time

    **Front Desk Night Audit - Crowne Plaza Louisville (Full-Time, Overnight)** **Department:** Front Office **Location:** Louisville, KY **Job Description** Responsibilities include but are not limited to: Balance reconciliations and closing of various daily accounts and respond to customer issues, complaints, and problems in a quick, efficient manner. Support...

  • Front Desk Supervisor

    4 weeks ago

    Louisville, United States Southern Baptist Theological Seminary Full time

    JOB TYPE: Full-time JOB SUMMARY: The Front Desk Associate will support the functions of the hotel by overseeing customer service at the front desk; processing guest reservations, requests, and supporting the guests and hotel staff as needed. This position is Monday-Friday, 7:00AM-3:30PM. ESSENTIAL JOB FUNCTIONS: The employee in this position will have the...

  • Night Audit Clerk-Quality Inn Louisville/Boulder- Louisville,CO

    2 weeks ago

    Louisville, Colorado, United States Quality Inn LouisvilleBoulder- Louisville Colorado Full time

    Job Title: Night Audit ClerkWe are seeking a highly skilled and detail-oriented Night Audit Clerk to join our team at the Quality Inn Louisville/Boulder in Louisville, Colorado.Job Summary:The Night Audit Clerk is responsible for ensuring the smooth operation of the front desk during the night shift. This includes checking guests in and out, handling cash...

  • Front Desk Supervisor

    5 months ago

    Louisville, United States White Lodging Full time

    **Front Desk Supervisor** **Job Description** Summary: Responsible for assisting in the supervision and control of the Front Desk and completion of administrative tasks. Responsibilities * Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand...

  • Night Audit Clerk-Quality Inn Louisville/Boulder- Louisville,CO

    4 weeks ago

    Louisville, Colorado, United States Quality Inn LouisvilleBoulder- Louisville Colorado Full time

    Job Title: Night Audit ClerkWe are seeking a highly skilled and detail-oriented Night Audit Clerk to join our team at the Quality Inn Louisville/Boulder in Louisville, Colorado.Job Summary:The Night Audit Clerk is responsible for ensuring the smooth operation of the front desk during the overnight shift. This includes checking guests in and out, handling...

  • Front Desk Manager OEM Lead

    2 weeks ago

    Louisville, Kentucky, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager OEM is responsible for providing exceptional guest service and ensuring a seamless experience for our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.ResponsibilitiesRespond to guest requests, problems, and...

  • Front Desk Manager OEM

    2 weeks ago

    Louisville, Kentucky, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager OEM is responsible for providing exceptional customer service and ensuring a seamless guest experience at the SpringHill Suites Louisville Hurstbourne hotel. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced...

  • Front Desk Medical Receptionist

    3 months ago

    Louisville, United States Pro Rehab Full time

    ** Front Desk Medical Receptionist** **Job Category****:** Office **Requisition Number****:** FRONT006249 Showing 1 location **Job Details** **Description** ***Calling All Medical Care Coordinators and Receptionists!*** ProRehab Louisville is looking for a Part-time Front Desk Medical Receptionist for our location in West Louisville. This individual must be...

  • Front Desk Medical Receptionist

    5 months ago

    Louisville, United States Goconfluent Full time

    ** Front Desk Medical Receptionist** **Job Category****:** Office **Requisition Number****:** FRONT005328 Showing 1 location **Job Details** **Description** ProRehab Physical Therapy is looking for a Full-Time Front Desk Medical Receptionist for our Highlands office. This individual must be motivated and a team-oriented individual who thrives in a fast-paced...

  • Front Desk Associate

    1 month ago

    Louisville, Kentucky, United States Dave & Buster Full time

    Job Title: Front Desk StaffAt Dave & Buster's, we're looking for a friendly and enthusiastic Front Desk Staff member to join our team. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service by greeting and...

  • Front Desk Supervisor

    1 week ago

    Louisville, United States AccorHotel Full time

    Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues in the absence of the manager. Operating primarily from the front desk this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any...

  • Front Desk Supervisor

    5 days ago

    Louisville, United States AccorHotel Full time

    Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues in the absence of the manager. Operating primarily from the front desk this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any...

  • Front Desk Supervisor

    5 days ago

    Louisville, United States Accor North America Full time

    Reports To: Front Office Manager/ Rooms Manager Supervises: Front Desk Agents, Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this Front Desk, Supervisor, Operations, Reservations, Customer Service, Office Manager

  • Front Desk Agent

    3 weeks ago

    Louisville, Kentucky, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Hyatt Regency Louisville, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.ResponsibilitiesRegister...

  • Night Auditor

    1 month ago

    Louisville, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Regency Louisville [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist for...

  • Front Desk Medical Receptionist | Full Time

    5 months ago

    Louisville, United States Pro Rehab Full time

    ** Front Desk Medical Receptionist | Full Time** **Job Category****:** Office **Requisition Number****:** FRONT005957 Showing 1 location **Job Details** **Description** ***Calling All Medical Care Coordinators and Receptionists!*** ProRehab Louisville is looking for a Full-Time Front Desk Medical Receptionist for our location in West Louisville. This...

  • Front Desk Supervisor

    4 weeks ago

    Louisville, United States The Southern Baptist Theological Seminary Full time

    The Front Desk Associate will support the functions of the hotel by overseeing customer service at the front desk; processing guest reservations, requests, and supporting the guests and hotel staff as needed. This position is Monday-Friday, 7:00 AM-3 Front Desk, Supervisor, Reservations, Education, Staff, Hotel

  • Front Desk Associate

    2 weeks ago

    Louisville, Kentucky, United States Tru by Hilton LouisvilleEast, KY Full time

    Front Desk AssociateWe are seeking a highly motivated and organized Front Desk Associate to join our team at Tru by Hilton Louisville/East, KY. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming environment, and maintaining the overall cleanliness and organization of the...

Front Desk Night Audit

2 months ago

Louisville, United States AJS Hotels Full time
Job DescriptionJob DescriptionJob description

Employee Perks

Instant Pay Access, FREE Parking (˜$60.00 monthly savings), FREE meals (˜$200.00 monthly savings), TARC Reimbursement, Onsite FREE Gym access, Uniforms provided, Shoes for Crews Discounts, Hotel room discounts at Galt House, Embassy Suites Louisville Downtown & Crowne Plaza, and Hilton discounts, 401K match, Paid Time Off, Health Insurance the following month, Development and opportunity of growth, Special discounts at local attractions and Pelo Spa, and much more. Apply now for more details

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.

Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels.

The company is currently hiring a Front Office Night Auditor

RESPONSIBILITIES:

  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
  • Secure payment; activate/reissue room keys; document exceptions
  • Verify and/or adjust billing for guests
  • Clear departures in computer system
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
  • Maintain positive guest relations at all times
  • Coordinate with Housekeeping to track room status and guest concerns
  • Run and check daily reports, contingency lists, and credit card authorization reports
  • Supply guests with directions and information
  • Answer, record, and process all guest calls, requests, questions, or concerns and follow up to ensure guests' satisfaction
  • Arrange transportation for guests/visitors
  • Count and secure bank at beginning and end of shift
  • Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change
  • Accept and record wake-up call requests
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas ·
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette
  • Promote positive guest relations to all individuals approaching the Front Desk
  • Respond to guest needs, special requests and complaints and alert appropriate manager as needed
  • Counting and balancing cash, credit cards, and direct bill accounts
  • Closing, balancing and making necessary corrections to guest accounts
  • Investigate and analyze out-of-balance situation and make adjustments or corrections when needed
  • Complete various audit reports on the computer
  • Verify room rates are accurate and posts rates to guest accounts
  • Post room charges and room taxes to guest accounts
  • Track room revenues, occupancy percentages, and other Front Office statistics
  • All other duties as assigned

QUALIFICATIONS:

  • Ability to input and access information in the property management system/computers/point of sales system
  • Ability to type proficiently
  • Ability to suggestively sale
  • High School Diploma or equivalent
  • 2 years of customer service experience preferably in the hospitality industry
  • Basic computer and math skills
  • Professional telephone etiquette and office skills
  • Excellent oral and written communications skills

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Night shift
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Night audit: 1 year (Required)

Work Location: In person