Senior Field Service Technician

2 weeks ago

Pecos, United States NovaSource Power Full time
Job DescriptionJob DescriptionAbout NovaSource

NovaSource Power Services is the service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world.

To serve our clients, we invest into our people. On hire, we assess each employee’s experience and expertise, then mentor them to grow engaging and satisfying careers.

Our turn-key services optimize each step of our clients’ project lifecycles — from commissioning to decommissioning and everything in between. Our approach delivers creates success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that’s how we empower a renewable world.

Basic Job Functions:

Directly responsible for a variety of field service functions including, but not limited to, commissioning, testing, inspecting, trouble-shooting, repairing, and modifying solar photovoltaic systems. Additionally, this position is responsible for the supervision of contractors to ensure safe , high quality and timely performance of maintenance activities in the field. This position will act as the primary responder to customer service calls or automated service calls generated by remote alarm notification systems, and will be on-call 24/7. Position requires familiarity with both AC and DC systems, including inverters, switchgear, transformers, batteries, power meters, computer monitoring systems, associated sensors, PV modules, and PV arrays. Directly responsible for a variety of field start-up and commissioning functions on all components of the PV system including but not limited to execution of pre-commissioning protocols, commissioning protocols, acceptance tests, and customer training. The Power Plant Field Supervisor must keep current with product technology as measured by ability to troubleshoot and repair various products and to instruct others.

Experience:

• 1-2 years of experience in a related position, or

• 1-2 years medium/high voltage electrical experience

• Military experience equivalency.

Education:

• Technical School with an industrial electrical base.

• NETA/AVO/SHERMCO certification a plus.

• NABCEP certification a plus

Required Skills/Competencies:

Behavioral:

• Ability to supervise contractors in the field and ensure safety, quality and schedule adherence.

• Ability to take direction, identify problems, develop solutions, conduct analysis independently and in collaboration with others

• Ability to work comfortably in potentially remote field conditions and manage multiple tasks and projects

• Ability to work in difficult customer situations

• Available for 24-hour on-call duty to meet customer requirements

Technical:

• Strong electrical background

• Proven computer skills in a Windows environment (Excel; Word)

• Ability to use a CMMS- Salesforce experience a plus.

• Computer skills involving electronic control systems preferred

• Familiarity with testing and diagnostic equipment (multimeter, oscilloscope, etc.)

Essential Responsibilities:

  • Ensure a safe work environment by promoting strict adherence to company protocols
  • Oversee all personnel in the field and ensure safety, quality and schedule adherence.
  • Perform and document training on and ensure compliance to Job Hazard Analysis, Pre-Job Brief and Lock-Out-Tag-Out procedures.
  • Train all personnel in safety, environmental and procedural requirements.
  • Communicate effectively with remote operators
  • Coordinate on-site project planning, installations, commissioning, quality inspections, and performance testing.
  • Write and enforce work and equipment testing instructions and procedures, including normal and maintenance operating procedures.
  • Ensure work orders are complete per requirements
  • Prepare documents necessary for procurement and utilization of materials and vendor services.
  • Ensure all documentation and required reports are reviewed, complete, submitted and filed.
  • Communicate cross-functionally across all necessary parts of the organization to achieve resolution to plant issues.
  • Attend, participate in and pass all assigned training in safety, environmental and other areas as assigned
  • Maintain work area and site housecleaning to 5S standards
  • Other duties as assigned

Travel:

  • Travel will be required depending on the needs of the region.

Office Physical Requirements:

All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.

US: Diversity Statement – Equal Employment Opportunity

It is NovaSource’s policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.

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