Compliance Specialist

3 weeks ago

Stillwater, United States Shelter Corporation Full time
Job DescriptionJob Description

Title: Compliance Specialist

Department: Operations

Reports To: Property Manager; Stillwater, MN

Status: Full-Time, Non-Exempt

Compensation: $20.00 - $23.00 per hour, depending on experience, qualifications, and certifications


Position Summary & Primary Responsibilities:

The Compliance Specialist is responsible for managing all outreach activities with potential residents, including conducting tours, preparing records and traffic data, conducting marketing and market surveys, preparing rental applications, leases and other reports, and assisting residents with questions and service requests. This position has an emphasis on the compliance at locations with subsidized and affordability components. In addition, this position is responsible for the following:

  • Ensures compliance with affordability requirements during the leasing process
  • Manages the recertification process, to include ensuring continuing compliance with affordability requirements
  • Provide tours of homes and community to potential residents for purpose of leasing units
  • Keeps accurate records of both phone and walk-in traffic utilizing approved phone logs and marketing systems
  • Enters property traffic data in computer system daily
  • Discusses the advantages of leasing at the property with potential residents
  • Conducts market surveys
  • Conducts outreach marketing
  • Prepares rental applications
  • Prepares leases for qualified potential residents
  • Completes reports as instructed by Real Estate Manager
  • Assists residents with questions, maintenance requests, payment of rent of other requests on a daily basis
  • Complies with all Federal, State, and local Fair Housing regulations and ordinances
  • Performs other duties as assigned by Real Estate Manager or Operations Leadership

Education & Experience:

  • High school graduate or equivalent
  • Previous experience in property management, including affordable housing, preferred
  • Tax Credit Specialist, Blended Occupancy Specialist, Assisted Housing Manager, or Certified Occupancy Specialist preferred

Knowledge, Skills & Abilities:

  • Solid understanding of subsidy and fair housing regulations and practices
  • Ability to maintain a positive, customer-focused attitude
  • Enthusiastic team player
  • Strong organizational skills and attention to detail
  • Exceptional interpersonal skills with the ability to communicate effectively with a wide range of people
  • A commitment to excellence in customer service
  • Ability to effectively use, leverage, and learn technology platforms
  • Yardi experience preferred


Job Posted by ApplicantPro

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