Community Career Services Program Coordinator

1 month ago

Indianapolis, United States Indianapolis Private Industry Council, Inc. Full time
Job DescriptionJob DescriptionDescription:

Overview


EmployIndy guides the local workforce ecosystem and makes strategic investments to remove barriers to quality employment for underserved and underrepresented residents. The vision for EmployIndy is clear: for all Marion County residents to have access to services and training necessary to secure a livable wage and grow in a career that meets employer demand for talent.

The Community Career Services Program Coordinator (CCSPC) is a full-time, grants funded project manager position responsible for managing and providing functional oversight of Community Career Services workforce development-based programs targeting Opportunity Youth and adults.


To be successful in this role you will accomplish:

  • As coordinator of these neighborhood-based programs and services, the incumbent will provide departmental support and technical assistance.
  • Develop base knowledge and understanding of departmental programs including:

o Youth Employment System (YES Indy)

• YES Indy Re-Engagement Centers (RECs)

• Power Huddle (v1.0, v2.0 & v3.0)

• B/C Level Occupational Pathway Training

o City Jr. Park Ranger Initiative

o YouthBuild/AmeriCorps/Department of Labor

o Community Development Block Grant (CDBG)

o ARPA Micro-Programs



Organizational Culture

Core Values

Accountability:

  • We are responsible to the organization, our colleagues, our partners, and our community to make decisions that advance our vision.
  • We take ownership to prioritize the work and reliable processes that deliver the greatest impact, address problems as they arise, and ask for help when needed.
  • We strive to be prompt, decisive, and transparent to help foster trust and understanding while embracing change as a path towards efficiency and innovation.

Commitment:

  • We understand how important our role is to achieve our mission and believe our work makes an impact on the organization and community.
  • We commit to regularly reviewing our work as part of the collective team, determining areas of improvement, and celebrating successes.
  • We take ownership of our responsibilities and will display flexibility as needed to achieve the ultimate goals of the organization.

Trustworthiness:

  • We build relationships based on honesty and transparency while approaching our work with integrity.
  • We create a safe, respectful, and inclusive environment where team members can share feedback which promotes a culture of improvement.
  • We support our partners and colleagues using consistent actions, behaviors and attitudes which foster strong relationships and client success.
Competencies
  • Accountability: Follow through on commitments and make sure others do the same. Act with a clear sense of ownership. Take personal responsibility for decisions, actions, and failures. Establish clear responsibilities and processes for monitoring work and measuring results.
  • Communication Skills: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading listening and interpersonal skills.
  • Company Culture: Learn EmployIndy's core values as well as competencies.
  • Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
  • Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, stays current on job knowledge.
  • Planning and Organizing: The ability to analyze work, set goals, develop plans of action, utilize time. Consider amount of supervision required and extent to which you can trust employee to carry out assignments conscientiously.
  • Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
  • Teamwork: Contributes to meeting team deadlines and responsibilities, listens to others and values opinions, helps team to meet goals, welcomes newcomers and promotes a cooperative team atmosphere
Requirements:

Education and Experience

  • High School Diploma required; some college level experience preferred
  • 1-2 years of experience program/project management experience
  • Progressive work history with increasing levels of accomplishment required


Knowledge, Skills and Abilities

  • Results driven to meet the mission, vision, and goals of EmployIndy
  • Knowledge of Google Suite, Microsoft Office Suite systems
  • Strong verbal and written communication skills
  • Strong time management skills
  • Ability to be creative in developing alternatives to meet EmployIndy needs
  • Ability to communicate clearly, both verbally and in writing
  • Ability to maintain cooperative work relationships


EmployIndy grants equal opportunity to all qualified persons without regard to race, color, religion, gender, pregnancy, disability, age, national origin, military service obligations, veteran status, citizenship, sexual orientation, or any other category protected by law. EmployIndy provides equal opportunity in wages, promotions, benefits, and all other privileges, terms, and conditions of employment.

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