Administrative Assistant
3 weeks ago
This position requires a strong knowledge of appropriate personal and clinical boundaries, a consistently positive attitude, and the ability to deal with fluid situations in a positive manner.
Job Duties:
- Provides a clean environment (i.e. stocking pantries, disposal of trash, and general office cleanup)
- Attends all required staff meetings, in-service training, and educational workshops.
- Writing clear and concise shift reports at the end of each shift, summarizing the events that occurred
- Ability to intervene if in the event that the client(s) exhibit behavior changes.
- Identify crisis and report sentinel events directly to the Program Director
- Fully understands and maintains all company policies and procedures. Staff will abide by all policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
- Updates office inventory with the Program Director weekly.
- Attends weekly Administrative Meetings with Program Director.
- Works with the Program Director in coordinating outreach activities for program participants (only if safe per COVID guidelines)
- Completes all intake paperwork and follow-up documentation. Assists in Medical Records requests and outreach follow up.
- Completes a broad variety of administrative tasks for the Clinical Team including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Facilitates internal communication (e.g. distribute information and schedule presentations)
- Provides information by answering questions and requests.
- Answering Phones and take messages
- Support other locations if needed
- Contributes to team effort by accomplishing related results as needed.
- Will conduct daily audits for Program Director.
- Assists Management Staff as needed
- Performs any other additional duties as needed.
Minimum Qualifications:
- Must be at least 18 years of age
- High School Diploma or equivalency required.
- Must have one-year full-time experience working in a program serving persons with mental disabilities and/or chemical dependency.
- Criminal Background Clearance required
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Baltimore, MD 21218: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 2 years (Required)
- Administrative: 2 years (Required)
Work Location: In person
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