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Client Care Counselor

3 months ago

Fayetteville, United States Blessed Oasis Pet Resort Full time
Job DescriptionJob Description

Blessed Oasis Pet Resort in Fayetteville, NC is calling all hardworking go-getters to apply to join our amazing office team as a full-time Client Care Counselor - Customer Service Rep (CSR)


WHY YOU SHOULD JOIN OUR TEAM

We are an established company that ensures our employees are learning, growing, and happy. We pay our Client Care Counselors - Customer Service Reps (CSRs) a competitive wage of $15/hour, depending on experience. Our team also enjoys great benefits, including paid time off (PTO), discounts on grooming and boarding services, the opportunity to bring your dog to work, frequent snacks, employee awards, staff events, parties, and more benefits to come. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this pet care position


ABOUT BLESSED OASIS PET RESORT

Since 2013, we have been providing luxury pet boarding with comfortable rooms, grooming areas, and a dog park. Our facility mirrors a hotel environment by utilizing physical features like Italian tile, large ceiling fans, sound-absorbing materials, ceiling speakers for calming noises during thunderstorms, and doggie doors that lead to individual patios. Additionally, we have web cameras that allow our pet parents 24/7 access so they can check on their animals anytime, day or night We pride ourselves on our commitment to shower our guests with the highest level of personal service and care.

We know that we are only able to provide top-quality services because of our exceptional pet care team. We offer a fun work environment, unique perks, and competitive pay to say thank you. If you're looking to join a dynamic team, look no further


ARE YOU A GOOD FIT?

Ask yourself: Are you willing to complete one month of training before working at the front desk? Do you communicate well with others? Are you punctual and reliable? Do you have great customer service skills? Are you able to pay close attention to details, specifically regarding medical and grooming terminology? Are you polite and empathetic? If so, please consider applying for this office position today


YOUR LIFE AS A CLIENT CARE COUNSELOR - CUSTOMER SERVICE REP (CSR)

This full-time office position offers three shift options of 7 am - 1 pm, 8 am - 5 pm, or 1 pm - 7 pm. The work schedule is 5 days per week with one of these days being either Saturday or Sunday.

In this office position, you help us meet the pet care needs of our clients by greeting them, answering calls, and booking reservations. Using your exceptional customer service skills, you ensure that every individual has a great experience by addressing all of their concerns, questions, and requests. In addition to your customer service duties, you perform day-to-day administrative tasks as requested. Whether you are talking with returning customers or meeting new ones you find great fulfillment in serving others


WHAT WE NEED FROM YOU

  • 2+ years in customer service
  • 2+ years of receptionist experience
  • 18 years or older
  • Warm, inviting personality
  • Reliable transportation

If you can meet these requirements and perform this CSR job as described above, we would be happy to have you as part of our pet care team

Location: 28306



Job Posted by ApplicantPro