Clinical Coordinator

3 weeks ago

Boston, United States Ophthalmic Consultants of Boston Full time
Job DescriptionJob DescriptionOphthalmic Consultant of Boston (OCB) is currently searching for a Clinical Coordinator to join our Boston  team.   The Clinical Coordinator role is responsible for oversight of the efficient flow of patients within the Clinical Coordinator assigned location(s).  This includes ensuring all patients are seen in a timely manner, MD schedules are running on time, and assisting with patient care as necessary.  Acting as a mentor and leader for all clinical technicians who are working in their location.
 
  • Assist Clinical Supervisor in training and mentoring of assigned technical personnel.
  • Provides input on employee training needs, annual skill evaluations, annual performance reviews.
  • Organizes and conducts regular huddle meetings of clinical staff to develop a game plan at the start of each clinic.  
  • Consults with Clinical Supervisor on problems and interpretation of policies to ensure patient and practice needs are met.
  • Positive and professional attitude while in clinic to keep a “Can Do” attitude and staff engaged.

Clinic Responsibilities
  • Ability to perform patient workups and diagnostic testing as necessary by most senior level clinical staff.
  • Addresses patient complaints on site and communicates delays/issues with patients regularly.
  • Responsible for managing quality control including but not limited to medical waste management, assures all equipment testing calibration is carried out as required per policy, maintains proper oversight of injectable inventory. OEM Crash Cart Maintenance.
  • Ordering clinical supplies and managing inventory of drugs, equipment, and supplies in assigned offices.
  • Ensures efficient patient flow and oversight of clinic and room assignments.
  • Provide support to teams when behind or for call outs.
  • Ensure ADP/Etime processing, PT requests, travel and reimbursement split responsibility.
  • Assist and provide backup of the oversight of Cubixx EOD Inventory reporting.
  • Performs other tasks as required.

Essential skills and Abilities:
  • Excellent written and oral communication.
  • Efficient organizational skills which require heightened multitasking capabilities. 
  • Knowledge about operational issues, goals and how to improve patient flow.
  • Ability to conduct full ophthalmic workups including diagnostic testing as necessary.
  • Proven ability to work well in a leadership capacity.
  • Empathetic personality with concern for patients’ needs.
  • Always maintains a positive professional demeanor.
  • Demonstrated computer literacy.

Education and Experience:
  • Certified as ophthalmic assistant COA, technician COT, or medical technologist COMT.
  • Three years’ experience in supervision or clinical lead of practice operations.
  • Working and practical knowledge of all aspects regarding ophthalmic patient care
  • Demonstrated skills in motivating clinical staff.
  • Knowledge of Epic a plus.
  • College degree preferred.

Benefits Offered:

  • Health & Dental Insurance- starts 1st Day of Employment
  • Paid time off and Paid Holidays
  • Health & Dependent Reimbursement Accounts
  • 401(k) Plan with Company Contribution
  • Co. paid Life and LTD Insurance
  • Employee Discounts
To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer
 
 

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