![Gator Garage Door](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
Do you love to work with people, enjoy problem solving, passionate and thrive working in a team-oriented environment?
Unlock your potential in a small business with BIG opportunities
We’re seeking a positive, personable customer service representative for a rewarding career opportunity You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started
The Customer Service Team puts a human face on all of Gator Garage Door's customer touchpoints. You’ll be on the phone, managing email and chat, assisting customers with service status questions – as well as being a point-of-contact to resolve the occasional mistake. You will be the liaison between our company, current and potential customers and our technicians. You’ll get to know our products and services and become an expert at advising customers. You’re going to be completely empowered to WOW our customers.
We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow.
The position is based out of our Round Rock office at 16713 Joe Barbee Dr, Round Rock, TX 78664.
Responsibilities:
- Maintain a positive, empathetic and professional attitude toward customers and employees at all times
- Manage large amounts of inbound and outbound calls in a timely manner while utilizing scripts to handle difficult customer situations
- Communicate with customers through various channels such as email and chat
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Maintain records of customer interaction, transactions, comments, complaints
- Seize opportunities to upsell products when they arise
- Understanding our products/services inside and out
- Communicate and coordinate with colleagues as necessary
- Perform other duties as assigned
Skills/Qualifications:
- 1 year previous experience in a customer service role
- Excellent customer service, and organizational skills
- Strong phone and verbal communication skills along with active listening
- Experience with Service Titan a plus
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
What we have to offer you
- Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
- Employee Discount
- Employee Referral
- You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
- Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Guild may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
-
Customer Service Representative
1 month ago
Pflugerville, United States CreditServe Full time_Customer Service Representative / Loan Verifications _ **Company Overview**: **Call-Center Customer Service Representative (Pflugerville, TX)** We are a small financial services company that provides customer-centric alternative lending solutions in consumer markets via proprietary underwriting and loan management systems. We are a company who believes in...
-
Customer Service Representative
5 days ago
Pflugerville, United States Openwork, LLC Full timeJob DescriptionJob DescriptionSeeking Customer Service Representative in Pflugerville, TXOpenwork is currently engaged in a search to find a Customer Service Representative in Pflugerville TX. In this fast-paced role, you will be responsible for administrative duties, client intakes, answering phones, and responding to emails. Apply today if you meet the...
-
Customer Service Representative
3 weeks ago
Pflugerville, United States Mr Appliance Full timeWe at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we have an IMMEDIATE opening for Customer Service Representative in Austin, TX. We offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of...
-
Customer Service Representative
3 weeks ago
Pflugerville, United States Mr Appliance Full timeWe at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we have an IMMEDIATE opening for Customer Service Representative in Austin, TX. We offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of...
-
Customer Service Representative
1 month ago
Pflugerville, United States U-Haul Full timeLocation: 1617 Three Points Rd, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
6 hours ago
Pflugerville, United States U-Haul Full timeLocation: 20607 FM Rd 685, Pflugerville, Texas 78660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
3 hours ago
Pflugerville, United States BCforward Full timeCustomer Service Representative BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Austin, TX Location Position Title: Customer Service Representative Location: Austin, TX (Onsite) Anticipated Start Date: Jul 15th, 2024. Please note this is the target date and is subject to change. BCforward will send...
-
Customer Service Representative
1 month ago
Pflugerville, United States Trajan Scientific and Medical Full timeTrajan Scientific Americas is an Australian owned company with a global workforce in Australia, the Americas, Europe and Asia. With a strong presence in the US for more than 30 years, we have operations in Texas, North Carolina, California, Connecticut and Kentucky. Trajan’s vision is to provide integrated scientific measurement devices to enrich the...
-
Customer Service Representative
2 weeks ago
Pflugerville, United States Trajan Scientific and Medical Full timeTrajan Scientific Americas is an Australian owned company with a global workforce in Australia, the Americas, Europe and Asia. With a strong presence in the US for more than 30 years, we have operations in Texas, North Carolina, California, Connecticut and Kentucky. Trajan’s vision is to provide integrated scientific measurement devices to enrich the...
-
Customer Service Representative
4 hours ago
Pflugerville, United States Altruistic AC Heating & Plumbing Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeAre you excited to grow with an energetic, diverse, highly skilled HVAC company?Altruistic AC & Heating is a locally owned HVAC company that provides professional heating, air conditioning, and indoor air quality services across the Austin area.We are a fast-growing HVAC company looking for someone...
-
Customer Service Representative
1 month ago
Pflugerville, United States Openwork, LLC Full timeJob DescriptionJob DescriptionOpenwork is working with a manufacturing company in Pflugerville, TX that is looking for a Customer Service Representative in their call center! As a Customer Service Representative, you will be responsible for making sure the day-to-day operations run as smoothly and effectively as possible.Responsibilities:Manage and answer a...
-
Customer Service Representative
1 month ago
Pflugerville, United States Openwork Full time $18Openwork, formerly known as Evins, is working with a manufacturing company in Pflugerville, TX that is looking for a Customer Service Associate in their call center! As a Customer Service Associate, you will be responsible for making sure the day-to-day operations run as smoothly and effectively as possible.Responsibilities: Manage and answer a high volume...
-
Customer Support Representative
1 month ago
Pflugerville, United States Staffing Now Full timeSNI Companies has partnered with a financial services company in Austin, TX hiring Customer Support Representatives. Customer Support Representative will handle high volume incoming calls in Client Care department, the Associate will pull up the callers referenced loan profile in the system, verify the identity of the caller to ensure they are an authorized...
-
Customer Support Representative
3 days ago
Pflugerville, United States Staffing Now Full timeSNI Companies has partnered with a financial services company in Austin, TX hiring Bilingual Customer Support Representatives. Customer Support Representative will handle high volume incoming calls in Client Care department, the Associate will pull up the caller's referenced loan profile in the system, verify the identity of the caller to ensure they are an...
-
Wireless Customer Success Representative
3 weeks ago
Pflugerville, United States STN, inc. Full timeJob DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...
-
Pflugerville, United States FS Builder Resources Full time**_Flooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business._** **SUMMARY**: If you...
-
Financial Services Representative
1 month ago
Pflugerville, United States WFC Limited Partnership Full timeWorld Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial...
-
Pflugerville, United States Flooring Services Full timeJob DescriptionJob DescriptionFlooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do...
-
Entry Level Customer Enrollment Representative
4 weeks ago
Pflugerville, United States Zenith ATX, Inc Full timeJob DescriptionJob DescriptionOur Austin-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Customer Enrollment Representative role is unmatched. By leaving a lasting...
-
Pflugerville, United States Zenith ATX, Inc Full timeJob DescriptionJob DescriptionOur Austin-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Customer Enrollment Representative role is unmatched. By leaving a lasting...