Mobility Mentor

3 weeks ago


Toledo, United States Harbor, Inc. Full time
Job DescriptionJob Description

Harbor is looking for a Mobility Mentor provider with lived experience who delivers professional services to program participants and their families participating in the Benefits Bridge program. Position offers support to individuals and families navigating benefits cliffs, provides job support, and refers for services and community programs as identified on individual service plan. This person functions as a mobility mentor to participants in the Benefits Bridge Program.

Position is full-time on 1st & 2nd Shift. Candidate must have willingness to work until 7/8:00PM a couple of days per week and weekends as needed.

Education/Experience/Other Requirements:

  • High School Diploma or GED required, associates degree or higher preferred.
  • Present and/or past experience receiving public assistance (e.g., childcare assistance, SNAP benefits, OWF benefits, etc.).
  • Must obtain EMPath Certificate (Economic Mobility Pathways) within 120 days of hire.
  • Must possess the skills necessary to help clients achieve and maintain their highest level of functioning by striving for successful community living.
  • Must have the ability to offer a unique perspective of receiving public assistance because of his/her own experiences and relate his/her journey towards self-sufficiency.
  • Must be proficient and accurate in computer use, including Microsoft Word.
  • EMPath Certificate (Economic Mobility Pathways) must maintain current continuing education and requirements for renewal for their certificate.
  • Must be willing to work nights and weekends when needed.
  • Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance policy.

Essential Job Competencies/Primary Duties:

  1. Uses experiences with public assistance and services in assisting and supporting participants on an ongoing basis.
  2. Completes comprehensive assessments, bridge scores, and develops service plans with participants.
  3. Refers and supports participants in attending and completing financial literacy training and trainings/classes that support successful completion of bridge program.
  4. Provides direct services to participants, maintains weekly contact, identifies needed support services, monitors goal achievement for earning incentives, and identifies educational/job training needs.
  5. Assists team, participants, and staff members in completing documentation necessary to determine eligibility for community resources.
  6. Acts as advocate for participant to secure needed services.
  7. Attends and may lead Care Team meetings, provides updates to care team on participants progress, participant successes, and barriers to program completion.
  8. Links and supports participants in completing financial literacy training and works cooperatively with financial opportunity centers.

About Harbor:

  • A leading provider of mental health and substance use treatment for over 100 years
  • 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
  • Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more

Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you Some benefits of working with Harbor include:

  • Medical, dental, and vision coverage
  • Retirement plan with company match
  • Generous paid time off, sick time, and paid holidays
  • Tuition and professional license reimbursement programs
  • Clinical supervision hours offered
  • Employee referral bonuses
  • Ability to make a difference in your community

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