Service Coordinator

3 weeks ago


Dalton, United States Material Handling Inc. Full time
Job DescriptionJob DescriptionDescription:

Material Handling Inc. is a leading Material Handling provider in the Southeast and we are looking to add to our Dalton Service team. We are looking for a Service Coordinator to be responsible for specific daily administrative service functions in support of our Service Operations while maintaining a high level of customer satisfaction. If you have a great attitude, are detail oriented, have strong communication skills, and a desire to deliver world class customer service then we want to talk to you.


Job Requirements include the following but other duties may be assigned:

  • Coordinate service calls and dispatch technicians.
  • Maintain daily activity records and post labor and time.
  • Process purchase orders and manage subletting.
  • Set up users in Tinnacity and handle internal purchase orders.
  • Follow up on quoted jobs and manage warranty claims.
  • Review Tinnacity errors and take corrective actions.


Requirements:


  • High school diploma, GED, or tech school graduate preferred.
  • High ability to multitask and prioritize responsibilities.
  • Prior experience in a service-oriented environment and use of a service scheduling software highly preferred.
  • Strong math skills, customer service skills, organization, and professional communication are a must.

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