Licensed Commercial Customer Service Representative

2 weeks ago


Tyler, United States Billy R. Martin Insurance Agency Full time
Job DescriptionJob Description

Candidate must have Property & Casualty Insurance License and insurance experience to be considered.

Billy R. Martin Insurance Agency is thrilled for the opportunity for you to join our team We are seeking an experienced, Full Time Insurance Licensed Commercial Customer Service Representative to join our team. We have been family owned and operated since 1956, serving our community in Tyler with personable, professional service. Bring your insurance customer service experience, team player mindset, and quest to continue building your professional knowledge, and we'll provide a fun, flexible team that will share our decades of experience to help you build your career. We can't wait to have you on our team, apply today


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule


Responsibilities
  • Create insurance quotes, shop renewals, and cross sell.
  • Issue insurance documentation, update policies, and assist with payments.
  • Answer client questions, problem solve, and follow up.
  • Educate and advise clients through strong relationships to maintain retention.

Requirements
  • Property & Casualty License Required.
  • 3+ years insurance servicing experience required.
  • Strong computer and technical skills required, including Microsoft Office Suite and Agency Management software proficiency.
  • Detail oriented with the ability to prioritize and multitask.
  • A team player who is open and receptive to coaching and feedback.
  • Critical thinking skills and the ability to find solutions.
  • Salary depends on experience.


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