Client Service Associate
1 week ago
Client Service Associate - Pattern Promotions
Location: Los Angeles, CA
Job Type: Full-time (38 hours per week)
Salary: $600 to $800 per week
About Us:
At Pattern Promotions, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with dedication, collaboration, and genuinely caring about our client's objectives and outcomes.
Job Description:
We are looking for a dedicated and customer-focused Client Service Associate to join our team in Los Angeles. The ideal candidate will play a key role in ensuring that our clients receive outstanding service and support. You will be responsible for building strong relationships with clients, addressing their needs, and collaborating with internal teams to provide the best solutions.
Responsibilities:
- Serve as the primary point of contact for client inquiries and service requests
- Assist clients with questions, concerns, and issues, ensuring prompt and effective resolution
- Maintain a deep understanding of company products and services to provide accurate information to clients
- Collaborate with internal departments to meet client expectations and enhance service delivery
- Monitor client feedback and provide insights to improve customer experience
- Prepare and maintain client records and documentation
- Provide regular updates to management on client interactions and outcomes
Qualifications:
- Excellent verbal and written communication skills
- Strong organizational skills and ability to multitask
- Customer-oriented mindset with a focus on delivering high-quality service
- Ability to work effectively both independently and in a team environment
- Proficiency in MS Office and CRM software
- Previous experience in customer service or client-facing roles is a plus but not required
Benefits:
- Competitive weekly pay
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for career growth and advancement
- Collaborative and supportive team environment
Join our team at Pattern Promotions, where your passion for client service can lead to long-term success and career growth. Apply today to start your journey with us
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