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Assistant Store Manager

2 months ago

Lancaster, United States Rawlings Sporting Goods Company Inc Full time
Job DescriptionJob Description

Title: Assistant Store Manager
Department: Sales
Reports To: Store Manager
Location: Lancaster, PA- 35 S Willowdale Drive Suite 911, Lancaster, PA 17602
Status: Hourly
Supervises: Sales Associates

At Rawlings our mission is to leverage our brand uniqueness with the unique talents and passions of our employees to inspire players, coaches and parents to wear The Mark of a Pro If you have a passion for baseball and softball, if want to help young athletes achieve their dreams by using what the Pros wear, we invite you to join our team.

General Overview: Assists with the overall management of the outlet store dealing with any issues that may arise daily including supervising employees, and store operations. Must use independent judgment regularly to manage store including any customer service issue that may arise. Ensure guidelines are followed involving safety, customer serve, loss prevention and cash handling policies.

Essential Duties & Responsibilities:

  • Manages the sales performance to meet sales and margin goals.
  • Upholds Company standards for merchandise presentation.
  • Participates in the recruiting, interviewing and hiring for hourly associates.
  • Issues appropriate counseling and disciplinary action to those associates who fail to meet our performance standards.
  • Ensures compliance to all guidelines involved with safety, loss prevention and cash handling procedures.
  • All other duties as assigned.

Knowledge, Skills, Abilities and Education Required:

  • High School diploma required; Bachelor’s degree preferred
  • Excellent customer service skills and interpersonal/communication skills
  • Strong problem-solving ability and analytical skills
  • Good attention to detail
  • Flexible availability, including weekends and holidays
  • Prior experience in retail sales environment required
  • Sporting Goods Experience Strongly Preferred
  • Retail or related management experience a plus

Working Conditions: General retail store environment. Hours include nights and weekends.


This job description does not list all the duties of the job. You may be asked to perform other instructions and/or duties. You will be evaluated in part based upon your performance of the task listed in this job description.