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Safe Parking Case Manager

4 months ago

Portland, United States JustCompassion Full time
Job DescriptionJob DescriptionTitle: Safe Parking Case ManagerPosition Type: Full time position, 40hr work weekReports to: Programs SupervisorOpen date: June 11th 2024Closing date: When filledSalary: Starting at $50K annually/ Exempt
Just Compassion of East Washington County is a Non-Profit community centered response for addressing the needs of homeless individuals by building relationships and aspiring towards wholeness.
Job Overview: Just Compassion (JC) of East Washington County is looking for a Mission Driven Case Manager to provide Case Management for Just Compassion Safe Parking Program. The Safe Parking Program provides individuals living in their vehicles with a safe place to park without being harassed or bothered while working on a plan to transition to move into housing. The coordinator will operate through the JC cultural values of trust, presence, empathy, joy, investment, transparency, and effectiveness.

Required Skills: Demonstrated effectiveness at building supportive relationships with the houseless population and interacting with people from different backgrounds. Excellent organizational, administrative skills are essential. Effective written and verbal communication skills for recruiting, promoting, training, representing, and reporting to various external and internal constituents are required. Demonstrated capacity for managing systems that maintain efficient, safe, and hospitable environment for all constituents (guests, volunteers, partners, agencies). The successful candidate will be able to manage multiple tasks, respond quickly and calmly to situations, dictate rules clearly, resolve conflicts in a respectful manner, and motivate a team of volunteers.
The Ideal Candidate: Minimum Qualifications

  • One year of experience in working or volunteering with individuals experiencing homelessness.
  • Familiar with resources/referral for social services in Washington County.
  • Flexible schedule and ability to travel to the shelter regardless of weather.
  • Work/volunteer history in community-based or nonprofit organizations.
  • Detail oriented, strong time-management skills, and experience with administrative duties, including proficiency with Microsoft Office and Excel.
  • Three-year case management and community outreach services
  • Experience in de-escalation, trauma informed care and harm reduction training
  • Ability to set and maintain personal boundaries
  • Being flexible relating impromptu hypothetical situations
  • Ability to multitask with varying timelines
  • Ability to act from a proactive and preventative perspective vs reactionary and or crisis mode

Responsibilities - Essential functions of the job include

  • Provide Case Management to individuals in our safe parking program.
  • Travel to our host sites, that are located within Beaverton and soon to be located in Tigard.
  • Ability to drive and be on-site in snow, ice and rain.
  • Maintain equipment, supplies, and sites for cleanliness and security. Order additional supplies as necessary and report site issues.
  • Providing oversight along with some case management for the Safe Parking Program
  • Track required data for Washington County, Just Compassion, and the City of Beaverton, providing timely monthly reports that include guest and host documents, sign-in forms, volunteer hours, and a budget of shelter expenditures.
  • Establish a pathway for providing transition into housing to shelter participants and tracking effectiveness.
  • Report and maintain communication with community partners and stakeholders.
  • Work alongside of Just Compassion partners, service organizations, volunteers, and guests to ensure the safety and cleanliness of the facility, provide excellent service and necessary resources to the resource center guests.
  • Responds effectively and appropriately in stressful and difficult situations.

Required Qualifications
  • High School Diploma or Equivalent
  • Must have a Drivers License
  • Must have personal auto insurance
  • Must have access to a reliable vehicle.
Preferred Qualifications
  • Bilingual in one of the city’s priority languages (Spanish, Chinese, Vietnamese, Korean, Arabic, Japanese, Russian)
  • Bachelor’s degree in social work, public administration, psychology, sociology, conflict resolution, or another relevant field.
  • Knowledge, experience, or training in mental health work, crisis de-escalation, conflict resolution, and/or providing trauma-informed care.


Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin or service in the uniformed services.

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