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Office Receptionist

3 months ago

Arcadia, United States Hansen Auction Group Full time
Job DescriptionJob DescriptionSalary:

Office Receptionist


Position Summary:

Office Receptionists are responsible for taking care of our buyers and sellers needs when picking  up or dropping off items bought on an auction. As the first point of contact either by phone or in  person, you will welcome guests positively and execute all administrative tasks to the highest  quality standard possible. 


Reports To:

Office Manager 


Duties/Responsibilities

  • Greet and welcome guests as soon as they arrive at the office 
  • Direct customers to the appropriate person to talk with if they are dropping or picking up  auction items 
  • Answer, screen and forward incoming phone calls to the respective parties 
  • Provide basic and accurate information in-person and via phone/email 
  • Ensure auction items are being paid for, customers are being followed up with, and accurate notes are being kept on invoices for getting items paid and picked up.  
  • Ensure the reception area is tidy, presentable, and stocked with necessary stationery and  materials. (pens, notepads, advertising for upcoming auctions). 
  • Receive, sort and distribute daily mail/deliveries 
  • Communicate with Office Manager when office supplies are needed (Paper, Pens, Notebooks,  Bathroom Materials, etc.) 
  • Perform other clerical receptionist duties such as scanning, filing, photocopying, transcribing 
  • Help facilitate inventory going from one HAG location to another 
  • Responsible for handling all forms of payment for auction invoices
  • Follow cash-handling procedures of the company 
  • Assist the manager with getting an auction ready to go live
  • Splitting pictures for auctions
  • Draft and post ads across multiple platforms 
  • Onsite and offsite photography and videography
  • All other duties/responsibilities as assigned 


Knowledge, Skills, and Abilities

  • High attention to detail
  • Ability to solve any problems that occur quickly
  • Strong communication skills
  • Ability to follow directions


Requirements and Qualifications

  • High school diploma required 
  • Associates or Bachelor Degree Encouraged 


Key Outcomes

  • Have strong time management
  • Keep customers and sellers satisfied
  • Achieve company's goals
  • Growth, development and leadership within the position


Work Type: 

  • Office environment
  • Essential physical requirements, such as standing, sitting, and typing.


Visit our website at hansenauctiongroup.com