HHGMS Support Specialist
3 weeks ago
Job Description:
We are looking for an HHGMS Support Specialist to join our team in providing support for the Healthy Homes Grants Management System (HHGMS). The ideal candidate will have experience with FedRAMP (Salesforce Government Cloud) hosted environments, similar to or including Salesforce. They will be responsible for supporting existing HHGMS users, including OLHCHH staff and Grantee users selected by the Contracting Officer Representative (COR). They will also be involved in the continued development of HHGMS, including specific enhancements and modifications to functionality.
Responsibilities:
- Provide support to HHGMS users (internal and external)
- Assist in the development of HHGMS enhancements and modifications
- Test system functions and provide support for user acceptance testing
- Migrate changes and features into the HHGMS production environment
- Develop and update HHGMS training materials
Qualifications:
- Bachelor's degree in a relevant field
- Experience with HHGMS or similar grants management systems
- Experience with FedRAMP (Salesforce Government Cloud) hosted environments, similar to or including Salesforce
- Strong problem-solving skills
- Ability to work effectively in a team environment
- Excellent communication skills
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