Remote Entry-Level Customer Service Representative

2 weeks ago

Austin, United States Contractor In Charge Full time
Job DescriptionJob Description

Embrace a fulfilling career as a Remote Entry-Level Customer Service Representative - CSR Join Contractor In Charge, a renowned trades contractor company, and become a vital part of our journey to empower entrepreneurs through expert financial guidance and bookkeeping support.

Excellent Pay

  • $17-$19/hour, depending on experience

Wonderful Benefits & Perks

  • Affordable health benefits
  • An IRA retirement plan
  • PTO
  • Paid holidays
  • Flexible hours
  • We invest in both formal and informal learning development opportunities

At Contractor In Charge, your growth and well-being are at the heart of what we do


ABOUT THE COMPANY

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offers their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of the scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and, we let them focus on that by doing the rest for them

Giving our clients this peace-of-mind requires that we have a skilled and reliable team of our own. In order to attract and retain the best, we offer competitive pay, flexible schedules, and remote work-from-home opportunities.


YOUR TYPICAL DAY

As an Entry-Level Customer Service Representative, you are the embodiment of a dynamic learner, embracing change with flexibility while paying meticulous attention to detail. Your steadfast dependability shines through in your impeccable attendance record, offering a reliable foundation upon which our team can always count. You invest time and effort in honing your skills and expertise, fostering a drive that extends far into the future. Grounded in empathy, your interactions resonate with a genuine care for our clients' well-being.

Your communication skills nurture a collaborative work environment among peers, management, and customers alike. With exceptional listening skills, you expertly handle customer interactions, employing adept call control and de-escalation techniques. Your judicious decision-making reflects a prioritization of both client satisfaction and company objectives while ensuring tasks are tackled with efficiency. Moreover, your commitment to maintaining a reliable private internet connection underscores your dedication to uninterrupted service delivery. As you weave these attributes seamlessly, you contribute to both individual and collective success.


QUALIFICATIONS

  • High school diploma or equivalent
  • Typing proficiency of 50+ WPM along with good computer skills
  • Minimum of 1 year of call center experience with a high call volume
  • Average 90% or higher QA/KPI scores
  • Experience with CRM software

Experience in the home service industry (HVAC, plumbing, and electrical) is preferred but not required


WORK SCHEDULE

Gain the freedom of remote work as a Remote Entry-Level Customer Service Representative - CSR This full-time position enjoys flexible scheduling.


ARE YOU READY TO JOIN OUR CREW?

Ready to embark on an exciting journey with us? Submit our 3-minute mobile-friendly initial application. It's quick and easy, just like the support you'll provide to small business owners

  • Customer Service Representative

    2 days ago

    Austin, United States Entry Level Remote Job Full time

    **Customer Service Representative - REMOTE** at Accruent Austin, Tx **Customer Service Representative** **Why you want to work for our Business Services team:** The entry level **Customer Service Representative** is responsible for servicing clients by answering incoming calls, creating and dispatching facility service requests. Depending upon the severity...

  • Entry Level Customer Enrollment Representative

    2 weeks ago

    Austin, United States Zenith ATX, Inc Full time

    Our Austin-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Customer Enrollment Representative role is unmatched. By leaving a lasting imprint on customers through...

  • Entry Level Customer Enrollment Representative

    2 weeks ago

    Austin, United States Zenith ATX, Inc Full time

    Job DescriptionJob DescriptionOur Austin-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Customer Enrollment Representative role is unmatched. By leaving a lasting...

  • Entry Level Sales Remote Sales

    3 weeks ago

    Austin, United States The Rustman Agency Full time

    Job DescriptionJob DescriptionJob Summary:The Rustman Agency is seeking a motivated and driven individual to join our team as an Entry Level Sales Remote Sales Representative. This is a full-time, commission-only position located in Austin,Tx. As an individual contributor, the Sales Representative will be responsible for generating new business and...

  • Customer Sales Representative Entry-Level

    7 days ago

    Austin, United States Five12 Full time

    Job DescriptionJob DescriptionCustomer Sales Representative Entry-LevelFive12 is an engine of creative problem solving, leadership, training, competition, and customer acquisition. Our approach is personal, tailored, and guaranteed to bring the highest return on investment to our clients. We are looking for a motivated entry-level professional to join our...

  • Entry Level Customer Service Assistant

    2 weeks ago

    Austin, United States Style Netbox Full time

    Job DescriptionJob DescriptionJoin Our Team: Entry Level Customer Service AssistantAre you passionate about delivering exceptional customer service and ready to kickstart your career in a dynamic environment? Look no further! Style Netbox is seeking a dedicated individual to join our team as an Entry Level Customer Service Assistant.About the Role: As an...

  • Entry Level AT&T Client Service Representative

    2 weeks ago

    Austin, United States Austin Firm Full time

    The role of the Entry Level AT&T Client Service Representative is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time ensuring effective communication within the market on...

  • Entry level Customer Experience Specialist

    1 week ago

    Austin, United States Austin Sales & Marketing Co. Full time

    Job DescriptionJob DescriptionThis is not a remote/.hybrid role.About UsWe're on the lookout for vibrant individuals to join our team as Entry-Level Customer Experience Specialists. At Austin Sales & Marketing Co, we're dedicated to providing unparalleled customer experiences through personalized interactions. If you're passionate about creating...

  • Entry Level Management

    4 days ago

    Austin, United States Start ASAP! Full time

    Description: The Entry Level Management Trainee will focus on driving best practices in the areas of sales, operations, marketing, and other key team business functions. Additionally, this individual will focus on helping the organization’s development. Major Responsibilities: Act as the Team Marketing & Business Operations liaison to divisional teams,...

  • Entry Level Management

    3 days ago

    Austin, United States Start ASAP! Full time

    Description: The Entry Level Management Trainee will focus on driving best practices in the areas of sales, operations, marketing, and other key team business functions. Additionally, this individual will focus on helping the organizations development. Major Responsibilities: Act as the Team Marketing & Business Operations liaison to divisional teams,...

  • Remote Customer Service Representative

    2 weeks ago

    Austin, United States DISH Network L.L.C Full time

    **Remote Customer Service Representative** CAROUSEL_PARAGRAPH * Austin, Texas * Customer Service * 60373 ** Share Job** mail_outlineGet future jobs matching this search or We have Customer Experience agents across the country helping drive our mission forward from the comfort and safety of their homes. DISHs first priority is customer experience, and our...

  • Entry Level Marketing and Sales Representative

    2 weeks ago

    Austin, United States Zenith ATX, Inc Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a knack for driving sales, customer satisfaction, and marketing initiatives? If so, we want you to join our team as an Entry Level Marketing and Sales Representative. Our mission is to engage customers and donors, promoting awareness of our nonprofit partners and increasing their...

  • Entry level Customer Experience Sales Specialist

    21 hours ago

    Austin, United States Austin Sales & Marketing Co. Full time

    Job DescriptionJob DescriptionThis is not a remote/.hybrid role.About UsWe're on the lookout for vibrant individuals to join our team as Entry-Level Customer Sales Experience Specialists. At Austin Sales & Marketing Co, we're dedicated to providing unparalleled customer experiences through personalized interactions. If you're passionate about...

  • Customer Service Representative

    2 weeks ago

    Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Customer Service Representative

    2 weeks ago

    Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Customer Service Representative

    3 days ago

    Austin, United States STN, inc. Full time

    Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...

  • Entry Level Sale Representative

    1 month ago

    Austin, United States Unit Pro Marketing Full time

    Job DescriptionJob DescriptionWe take pride in being there for our client’s customers. We help them deal with all inquiries and support them throughout their customer experience and the buying process, and that’s thanks to the talented and dedicated people who work with us. Working with us, you’ll get a competitive reward package and have the...

  • Data Entry Customer Service

    2 weeks ago

    Austin, United States Diaz Consulting Full time

    Job DescriptionJob DescriptionDescriptionDiaz Consulting we are seeking a highly organized and detail-oriented individual to join our team as a Data Entry Customer Service Representative. In this role, you will be responsible for accurately entering customer information into our database and providing exceptional customer service support. As a Data Entry...

  • Data Entry Customer Service

    2 weeks ago

    Austin, United States Fresh Form Draft Full time

    DescriptionDiaz Consulting we are seeking a highly organized and detail-oriented individual to join our team as a Data Entry Customer Service Representative. In this role, you will be responsible for accurately entering customer information into our database and providing exceptional customer service support. As a Data Entry Customer Service Representative,...

  • Customer Service Representative

    2 weeks ago

    Austin, United States Infobahn Softworld Inc Full time

    **Remote and In-Person Work** **Site Location: Austin, TX** **(Can also be hybrid in Lake County)** **Title: Intake Specialist I** **Purpose**: - The Intake Specialist I works to support PMQA through providing the initial triaging of complaints from all channels and serve as the first point of contact with the customer. - They will ensure accuracy of...