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Veterinary Client Service Representative

3 months ago

Melrose, United States Melrose Animal Clinic Full time
Job DescriptionJob DescriptionDescriptionAt Melrose Animal Clinic, we're dedicated to providing exceptional care for pets and their owners. Our friendly and passionate team works hard to ensure a positive experience for every client and their furry companions. If you love animals and thrive in a lively environment, we’d love to have you join our team  
Position Overview:
Do you have a passion for animals and a talent for delivering outstanding customer service? We’re on the hunt for a friendly and enthusiastic Veterinary Receptionist to be the welcoming face of our clinic. In this vital role, you'll ensure our clients and their pets receive the best care from start to finish. 

Some of the responsibilities you will own in this role:
  • Provide friendly, quality customer care to patients and clients 
  • Process invoices payments 
  • Answer phones, schedule appointments, and obtain all necessary medical history 
  • Determine the status of the patient’s immunizations and tests 
  • Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments 
  • Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian 
  • Accurately input data into computer software 
  • This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change* 

Preferred Qualifications
  • A genuine passion for animals and their well-being. 
  • Strong communication and interpersonal skills. 
  • Ability to multitask and thrive in a fast-paced environment. 
  • Proficiency with computers  
  • A positive attitude and team-oriented mindset. 

Benefits
  • Employee discounts
  • Flexible schedules
  • Training and Career development