IT/OT Operations Manager

5 days ago


Pasadena, United States Celanese Full time
Job DescriptionJob Description

Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,000 employees worldwide and had 2023 net sales of $10.9 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

The Global Field Services (GFS) IT-OT Operations Manager is responsible for the day-to-day performance of the local team within the coverage region (Clearlake, Bishop, Dallas & Orange, Texas). This is a hands-on role in our organization, leadership and individual contributions are required to be successful. Ideally, this Safety and Manufacturing oriented leader must be familiar with the chemical industry environment, he or she will also be responsible of planning mid-term and long-term support aligned with Celanese sites goals, objectives, and projects.

Responsibilities:

  • Managing, training, and developing employee(s) for the local sites within the region
  • Manage IT-OT site support leaders and specialists at the local sites within the region
  • Accountable for IT-OT site support SOP development, implementation, and continuation
  • Accountable for IT/OT asset management (logical and physical) / inventory / disposition in accordance with policy and procedures
  • Manage site coordination and site implementation of IT site integration projects resulting from acquisitions and divestitures.
  • Managing and providing onsite support for PCN network and systems at level 3.X and 2.X; examples include: patching systems in PCN Services, and 2.X Firewall administration and configuration
  • Managing and providing onsite support for SAFER and PAS (Process Automation Systems) Lifecycle Management program
  • Ordering/procurement of small assets required for user support, project support, site support, allocation and expenses based on company policies
  • Accountable for training new users, and providing site level IT/OT integration services for infrastructure, PC’s, and manufacturing applications
  • Be accountable for instituting plans and processes to educate customers to drive down incident rate for tickets
  • Support enhancement projects related to manufacturing operations, network infrastructure, general automation etc.
  • Act as liaison between Celanese users and IT to plan and/or execute local and global initiatives at the site level (i.e/software rollouts, PC upgrades, integrations, etc.)
  • Management of ticket escalation based on established priorities and procedures
  • Management of customer requirements for new software, support new software approval process where needed
  • Hands on liaison for other Celanese IT/OT groups – remote assist implementation of upgrades and software rollouts
  • Escalation point of contact for level 3 teams for network security and site outages
  • Manage and or provide site specific IT/OT applications (video conferencing equipment, access control systems)
  • Provide IT communications to users for outages, incidents, and IT initiatives
  • Research and recommend innovative solutions while leveraging existing resources
  • Build and maintain vendor relationships as needed for support of the organization
  • Multi-site and multi department collaboration required on a regular basis
Qualifications:
  • BS Information Technology or related sciences (ie - Engineering)
  • 7+ years of IT/OT industry experience
  • Experience working in a manufacturing facility – Safe Work Permit process (chemical preferred)
  • A+ certification preferred or equivalent networking experience
  • CCNA Cisco Certified Network Associate
  • Strong knowledge of Windows platforms, Windows 10, Windows Server 2017, 2019, and 2022
  • Strong knowledge of networking concepts such as TCP/IP protocols, configuring routers/switches, etc.
  • Mobile Device Management experience
  • Hands-on knowledge of HP, Xerox, Zebra printers and copiers
  • Project Coordination/Management experience
  • Excellent written and oral communication skills.
  • Ability to work independently while balancing various tasks and priorities
  • Occasional travel

Powered by JazzHR

ok0OcPhJa2



  • Pasadena, United States Celanese Full time

    The Global Field Services (GFS) IT-OT Operations Manager is responsible for the day-to-day performance of the local team within the coverage region (Clearlake, Bishop, Dallas & Orange, Texas). This is a **hands-on** role in our organization, leadership and individual contributions are required to be successful. Ideally, this Safety and Manufacturing oriented...


  • Pasadena, United States Celanese International Corporation Full time

    Overview: **Responsibilities**: The Global Field Services (GFS) IT-OT Operations Manager is responsible for the day-to-day performance of the local team within the coverage region (Clearlake, Bishop, Dallas & Orange, Texas). This is a **hands-on** role in our organization, leadership and individual contributions are required to be successful. Ideally, this...


  • Pasadena, United States Celanese Corporation Full time

    Overview : Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees,...


  • Pasadena, California, United States Celanese Corporation Full time

    Overview : Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees,...

  • Enterprise Architect

    4 weeks ago


    Pasadena, United States Celanese Full time

    Job DescriptionJob DescriptionCelanese is a Fortune 500 global chemical and specialty materials company that engineers and manufactures products essential to everyday living. With global headquarters in Dallas, Texas, Celanese employs approximately 13,300 dedicated people working at more than 50 owned and operated manufacturing facilities across 27...


  • Pasadena, United States Celanese Full time

    Job DescriptionJob DescriptionThe OT Architect will play a vital role enabling our Digital Manufacturing Transformation journey. The primary mission of this role is to lead efforts to develop reference architectures, solution architectures, prototypes, test, and scale Digital Plant solutions and communication networks to enable our global manufacturing teams...

  • Operator Ii

    4 weeks ago


    Pasadena, United States Lummus Technology Full time

    **Operator II** - (2400175) At Lummus Technology, innovation thrives, and excellence is a shared pursuit. When you join the Lummus Family, you are empowered to make an impact and be part of a dynamic team that celebrates creativity, encourages professional development, and fosters collaboration. From our technology portfolio to our global workforce, Lummus...


  • Pasadena, United States AllSafe IT Full time

    Client Onboarding: Lead the onboarding process for new clients, ensuring a seamless transition and setting clear expectations for their journey with us. Account Management: Act as the main point of contact for clients, managing their accounts and proactively addressing any issues or concerns they may have. Client Meetings: Regularly meet with clients to...

  • Operations Manager

    2 weeks ago


    Pasadena, United States CVS Health Full time

    '''Duties''' - Oversee day-to-day operations of the company, ensuring smooth and efficient functioning - Develop and implement strategies to improve operational efficiency and effectiveness - Manage and supervise a team of employees, providing guidance, support, and feedback - Monitor and analyze key performance indicators to identify areas for improvement -...

  • Operations Manager

    3 weeks ago


    Pasadena, United States Coastline Full time

    **Operations Manager (California)**: Department: Operations Type: Salaried, exempt Pay: $67,000-75,000 Location: Greater Los Angeles The role of Operations Manager is the frontline leader for Coastline driving instructors in Fresno, CA. The Operations Managers will act as the branch manager providing fleet support, administrative support, and engaging...

  • Operations Manager

    3 months ago


    Pasadena, United States Bureau Veritas Full time

    **Operations Manager - Veracruz, Mexico** **Duties Include**: - Develop, Implement and Maintain Testing Laboratories Processes. - Increase the efficiency of Existing Processes & Procedures - Develop, track & Report Operations KPI’s - Oversee accounts payable & accounts receivable - Participate in budget reviews & cost plans with upper management. - Serve...


  • Pasadena, United States Blackstone Technology Group Full time

    **Pasadena**, **California*** Posted: 04/23/2024 Employment Type: Permanent Job Category: Project Manager/Leader Job Number: 26799 Workplace Type: On-site - Job Description- Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Operations Development Manager to join our Client's team. - The Manager Role will work...


  • Pasadena, United States ACCO Engineered Systems Full time

    **General Job Description**: The Manager Role will work with the Vice President of Business Operations and Technology relating to department support, growth and opportunities in conjunction with the Business’s needs and strategic operations objectives. **Supervises**:Project Managers and Support Staff **Essential Duties & Responsibilities**: - Execution...

  • Operations Manager

    4 weeks ago


    Pasadena, United States Veolia Full time

    Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._ - The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us...


  • Pasadena, United States UpTalent Full time

    Confident driving a forklift, drumming system experience would be a plus but not required, they will be trained on both. Schedule/Shift: The plan is 40 hours week on days until we get training done. Once done we will work 10-hour days Monday, Tuesday, Wednesday, Thursday. Off Friday, Sat. Sun. unless a OT situation occurs. HS diploma and Driver license...


  • Pasadena, United States Mantek Solutions Full time

    Job DescriptionJob DescriptionClient is seeking a Manager, Operations Development for a Full Time position in Pasadena, CA.The Manager Role will work with the Vice President of Business Operations and Technology relating to department support, growth and opportunities in conjunction with the Business's needs and strategic operations objectives.Hours:...


  • Pasadena, United States Veolia WTS Full time

    **Company Description** Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this...


  • Pasadena, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this...


  • Pasadena, United States Veolia Full time

    Company Description Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this...


  • Pasadena, United States Veolia North America Full time

    Company Description Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!...