Patient Care Tech

1 month ago


Colorado Springs, United States Serenity Healthcare Full time
Job DescriptionJob Description

Customer Care Specialist
Location: Colorado Springs, CO

Do you have previous customer service experience, and do you enjoy making an impact? We are seeking a Customer Care Specialist for our Colorado Springs, CO office. The primary responsibility is to administer TMS (Transcranial Magnetic Stimulation) treatment and to provide excellent customer experience through empathy and sensitivity. The ideal candidate will have excellent communication skills and a passion for providing the highest level of care to our customers. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Perks at Serenity

  • Paid Time Off
  • 10 Major Holidays Off
  • Competitive Pay ($22/hr) 
  • 401k
  • Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
  • Paid Training and Certification
  • Career Growth Opportunity

Other Responsibilities

  • Provide excellent customer care and support while developing trust and rapport.
  • Administer TMS (Transcranial Magnetic Stimulation) treatments.
  • Communicate and educate customers about maintaining healthy lifestyles.
  • Maintain communication with providers regarding patient’s treatment.
  • Monitor and report changes in patient symptoms or behavior. 

Qualifications

  • High School Diploma / GED.
  • Excellent verbal and written communication skills. 
  • Proven ability to multitask in a fast-paced environment.

About Serenity

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job: Full-time (7.5-hour shift)

Office Hours: Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm

*This position is contingent on successfully completing a criminal background check upon hire.

In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly. 

Powered by JazzHR

OOD4uJTZQc


  • Patient Care Tech

    2 weeks ago


    Colorado Springs, United States Serenity Healthcare, LLC Full time

    Customer Care Specialist Location: Colorado Springs, CO Do you have previous customer service experience, and do you enjoy making an impact? We are seeking a Customer Care Specialist for our Colorado Springs, CO office. The primary responsibility is to administer TMS (Transcranial Magnetic Stimulation) treatment and to provide excellent customer experience...

  • Patient Care Tech

    6 days ago


    Hot Springs National Park, United States CHI Mercy Health Full time

    CHI St. Vincent a regional health network serving Arkansas is part of CommonSpirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4500 coworkers 1000 medical staff and 500 volunteers we consistently Patient Care, Patient, Tech, Health, Healthcare


  • Colorado Springs, United States DaVita Full time

    2002 Lelaray St.Suite 130,Colorado Springs,Colorado,80909,United States of America DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to...


  • Colorado Springs, United States Better Healthcare Full time

    Job DescriptionJob DescriptionJob descriptionPatient Care Coordinator - Home HealthJOB SUMMARYAs Patient Care Coordinator you will be responsible for coordinating patient care between the agency, physician office and other healthcare institutions; provide support to the office staff with various tasks such as answering phones, processing medical records,...

  • Patient Care Advocate

    3 weeks ago


    Colorado Springs, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPatient Care AdvocateLocation: Colorado Springs, CO Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and...


  • Colorado Springs, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPatient Care AdvocateLocation: Colorado Springs, CO Start your career at Serenity Healthcare! Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, you will advocate for our clients and...


  • Colorado Springs, United States Surgical Care Affiliates Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...


  • Colorado Springs, United States Surgery Care Affiliates Full time

    Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Rehab Nursing Tech I

    4 weeks ago


    Colorado Springs, United States Encompass Health Full time

    Job DescriptionJob DescriptionExtra attention to detailExceptional outcomesCNA's are encouraged to apply!BE THE CONNECTION. Your role as a rehab nursing technician I lets you be the connection between dedication to detail and patient outcomes that exceed expectations. Use your passion for rehabilitation to ensure that patients receive care that sets the...


  • Colorado Springs, Colorado, United States tapwage Full time

    Job DescriptionSCOPE OF POSITIONThe Registered Polysomnographic Tech performs specializedNeurodiagnostic/Pulmonary procedures such as, but not limited to,Polysomnograms, MSLTs and titration of either CPAP or BiPAP whichare utilized in providing diagnostic information regarding thepatient's neurological and/or pulmonary function during sleep. TheTech will be...


  • Johnstown, Colorado, United States Ernest Health Full time

    Overview: At Northern Colorado Rehabilitation Hospital, our hospital has been ranked in the Top 10% nationally for rehabilitative care for 15 years and has earned The Joint Commission’s Stroke Certification. At our 40-bed hospital, we provide specialized inpatient and outpatient rehabilitative services to our patients, serving Colorado, Wyoming, and...

  • Medical Assistant

    3 weeks ago


    Colorado Springs, United States Superior Health Consulting Full time

    Job DescriptionJob DescriptionMedical Assistant / TechLooking to hire in the following locations/surrounding areas:Colorado Springs, COResponsibilitiesLooking for a skilled employee to provide assessments for physicians and provide supplemental monitoring and optimized detection of cardiovascular, neurological and metabolic conditions associated with a...


  • Colorado Springs, United States US Renal Care Full time

    RN, Market Management, Value-Based Care -Colorado SpringsThe Value-Based Care Management Registered Nurse interacts in-person and telephonically with chronic kidney disease patients, families, and support networks to provide comprehensive assistance in all areas related to ongoing education, medical history, medications, development of support systems,...


  • Colorado Springs, United States US Renal Care Full time

    RN, Market Management, Value-Based Care Colorado Springs, COMUST BE ONSITE IN COLORADO SPRINGS The Value-Based Care Management Registered Nurse interacts in-person and telephonically with chronic kidney disease patients, families, and support networks to provide comprehensive assistance in all areas related to ongoing education, medical history,...

  • RN Care Management

    1 month ago


    Colorado Springs, CO, United States US Renal Care Full time

    RN, Market Management, Value-Based Care - Part-Time - Colorado Springs The Value-Based Care Management Registered Nurse interacts in-person and telephonically with chronic kidney disease patients, families, and support networks to provide comprehensive assistance in all areas related to ongoing education, medical history, medications, development of...

  • RN Care Management

    4 weeks ago


    Colorado Springs, CO, United States US Renal Care Full time

    RN, Market Management, Value-Based Care Colorado Springs, CO MUST BE ONSITE IN COLORADO SPRINGS The Value-Based Care Management Registered Nurse interacts in-person and telephonically with chronic kidney disease patients, families, and support networks to provide comprehensive assistance in all areas related to ongoing education, medical history,...


  • Colorado Springs, CO, USA, United States Specialty1 Partners Full time

    Our office, Rocky Mountain Periodontal Specialists, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about...


  • Colorado Springs, United States tapwage Full time

    Job Description SCOPE OF POSITION The Registered Polysomnographic Tech performs specialized Neurodiagnostic/Pulmonary procedures such as, but not limited to, Polysomnograms, MSLTs and titration of either CPAP or BiPAP which are utilized in providing diagnostic information regarding the patient's neurological and/or pulmonary function during sleep....


  • Colorado Springs, CO, United States Surgical Care Affiliates Full time

    Pre/Op Pacu Charge Nurse - Optum Peak Endoscopy Center Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a...


  • Colorado Springs, CO, United States Res-Care, Inc Full time

    Registered Nurse Case Manager - Hospice Abode Hospice and Home Health Our Hospice Registered Nurse (RN) Case Managers are the heart of our organization! In this role, you will support your patients by providing direct care and coordinating with the interdisciplinary team to ensure that both patients and their families have an optimal care experience....