#13642 - Data Collection Associate
4 weeks ago
Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Read on
Qualitest is looking for a Data Collection Associate in Sunnyvale, CA (onsite) to join our rapidly expanding teams
Responsibilities:
1. Participant outreach and scheduling
2. Guide hired research participants for data collection sessions in a secured office or home environment to perform scripted motion captures
3. Prep and maintain assigned equipment and ensure security of proprietary devices
3. Prep participants for capture including intake, NDAs, scripting and answering questions
4. Maintain capture environment and implement lighting and staging changes
5. Respond swiftly to project updates and changes
6. Provide feedback to operations lead on project improvements
7. Perform data uploads
8. Troubleshooting: Ability to mitigate issues, customer-facing or technology related
9. Other tasks as assigned
Requirements
- 1. Strong face to face customer service experience
- 2. Strong communication skills
- 3. Professional appearance and demeanor
- 4. Technologically adept and familiar with latest trends in technology; AI/ML/AR/VR
- 5. Organized and detail oriented
- 6. Thrives in a team environment
- 7. Ability to manage responsibilities in a fast-paced environment
- Experience:
- 1. Experience in a related role such as customer service or data collection
- 2. Experience with Microsoft Office 365 and its components (SharePoint, Forms, Outlook, Word, Excel)
- 3. High school diploma and 2+ years working in a team environment
- 4. College degree preferred
Benefits
We Offer:
Hourly wage $22/hour
Partially subsidized medical, dental, and vision benefits (employee), EAP, 401K with Company match, Life & STD benefits, and paid sick leave in accordance with state law
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