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Warehouse Outbound Team Lead

3 months ago

Phoenix, United States VGM Group, Inc Full time
Job DescriptionJob DescriptionAt VGM we live by a common set of values that we call our power of one principle. These are the behaviors that guide how we work together, how we treat one another and how we serve others. As you look to create your future with VGM, check out the details below to determine if this opportunity could be the next step on your career path.

VGM Fulfillment is a national leader in CPAP machine and resupply order fulfillment. As an employee-owned company, every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking, packing, shipping, and inventory management. Our network of fulfillment centers is strategically located throughout the United States providing coverage to all 50 states. This role needs to be present onsite at our warehouse location in Phoenix, Arizona.


The Team Lead role is considered a safety-sensitive position and as such, falls within the parameters of VGM Fulfillment’s Drug-free Workplace Policy.


Job Purpose Summary

The team lead is the front-line support for employees and supervisors. The lead will support all the efforts in the warehouse and be the experts in operational standards. Team leads are also

expected to be exemplary workers and be available to assist the team whenever possible.


Working Hours: B2 - Monday - Friday 3pm - 11:30pm & Last week or 2 weeks when we do OT is 1pm - 11:30pm and still work the last Saturday or Sunday of the month.


Key Responsibilities:

  • Assist in annual reviews for employees
  • Assist in ADP timecard approval and PTO requests
  • Provide indirect supervision of employees and support supervisor in team member initiatives.
  • Evaluate needs of the team and communicate openly with the supervisor and manager.
  • Assist employees in all training efforts and handling overflow work.
  • Maintaining the quality station and accurately document.
  • Assist in making sure bulk orders get audited.
  • Handling all email communication that comes to the warehouse requests distro list
  • Communicate daily stats to the team.
  • Be available to come in early and stay late as needed to provide adequate support to the business.
  • Maintain a positive and professional attitude while working with others of varying backgrounds.
  • Set a positive example through personal attendance and time management.
  • Be willing and adapt to change in order to support business objectives.
  • Demonstrate accurate verbal and written communication skills.
  • Work cooperatively in a team environment to achieve business goals and growth opportunities.
  • Embody the VGM Power of One Principles.


Key Qualifications:

  • Ability to consistently communicate with other VGMF and VGM Group personnel in person and via Microsoft Office 365 products.
  • Ability to enforce internal VGMF policies and VGM Group HR policies
  • Ability to develop, influence, and coach indirect reports
  • Ability to multitask and prioritize key warehouse initiatives
  • Cross trained in other areas of the warehouse
  • Thorough knowledge of AX and various other programs used by the team
  • Willing to work overtime if needed including a few Saturdays, or a couple hours during the week.

Education:

  • High School diploma or GED

Physical Requirements:

  • On feet for 75% of the workday
  • Ability to react quickly and move quickly to various locations throughout the building as needed by the operation
  • At least 50% of daily time dedicated to being “on the floor” available to assist associates and other personnel

At VGM, you’ll enjoy:

  • Compensation: Highly competitive wage.
  • Company Ownership: VGM is 100% employee-owned, meaning employees can earn an annual gift of VGM stock equaling a portion of what you make.
  • Fantastic Benefits: 401k and ROTH 401k with up to 3% company match, Health Benefits, HSA options - single to family, Dental, Vision, Short and Long-Term Disability, Term Life and Voluntary Life Insurance and a physician network where you reside.
  • Casual Dress: VGM has a casual work environment, we call it dress for your day.
  • Involvement: Ability to participate in Employee Get Connected Groups, (VGM Young Professionals, Garden Club, Women in Leadership) Volunteering, Companywide celebrations, and more.
  • Work-life Balance: Paid Holidays with the Holiday of your Choice benefit, Paid maternity and Paternity leave, Foster and Adoption Assistance.
  • Health and Wellness: Free Walk-in Clinic to all employees & family members regardless of carrying VGM Insurance and 24/7 on-site fitness center and free fitness classes* [All in Waterloo]


This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.


VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.