Centreville Member Service Representative I

3 days ago

Centreville, United States Apple Federal Credit Union Full time
Job DescriptionJob Description

Why Join Apple?

At Apple FCU, we take pride in our strong community ties and our commitment to workplace diversity. Our employees are at the heart of our success, and we actively support their professional development and career journeys. As part of our comprehensive benefits package, we offer: health; vision; dental; 401(k) contribution match; tuition reimbursement; guaranteed 11 federal holidays; paid time off; paid volunteer time; TEAM Bonus plan and much more.

Additional Workplace Highlights:

  • Named Top Workplaces by the Washington Post 2023
  • Named Top Workplace USA 2023
  • Named American Banker Best Credit Unions to Work For 2022
  • Diverse, friendly work environment, progressive management staff
  • 21 branches in Northern Virginia with easy commuting distance


Position Summery:

As a Member Services Representative I at Apple Federal Credit Union, you will be the face of our organization, providing exceptional service to our members. Your responsibilities include processing transactions, assisting with account inquiries, and promoting our products. You’ll play a vital role in maintaining positive member relationships and ensuring compliance with credit union policies.

Responsibilities:

  1. Member Engagement:
    • Represent the credit union to members with courtesy and professionalism, whether in person, by mail, or over the telephone.
    • Efficiently process transactions, including deposits, withdrawals, and account transfers.
    • Balance checks and cash accurately, ensuring compliance with daily cash received vouchers.
  2. Loan and Account Services:
    • Receive loan payments, checks, and cash for deposit into members’ savings and checking accounts.
    • Verify amounts and examine checks for proper endorsement and negotiability.
    • Input transaction information into our computer system via PC.
    • Respond to member correspondence regarding account transactions.
  3. Information and Outreach:
    • Provide basic account information on loans and share products to members as needed.
    • Under the guidance of branch management, contact members regarding deposit accounts, loan applications, and other relevant products.
    • Record member activity in the Synapsys MRM system.
  4. Service Excellence:
    • Embrace the “Pillars of Member Service” by consistently delivering friendly and professional interactions to both internal and external members.
    • Stay informed about all Apple FCU products, services, policies, and procedures.
    • Complete internal training requirements promptly.
  5. Sales and Compliance:
    • Identify cross-selling opportunities based on Synapsys recommendations and refer members accordingly.
    • Process member requests for share withdrawals.
    • Adhere to Apple FCU Security Policy, CTR (Currency Transaction Report) and SAR (Suspicious Activity Report) reporting, and negotiable items procedures.
    • Refer any questionable transactions to your immediate supervisor.

Qualifications-all required unless otherwise noted:

  • At least 12 months of experience in a financial institution or cash handling role.
  • High school diploma or equivalent (GED).
  • Strong interpersonal skills and a commitment to exceptional member/customer service.
  • Effective oral and written communication abilities.
  • Willingness to learn and promote credit union products.
  • Proficiency with basic math and attention to detail.
  • Ability to navigate PC-based systems.
  • Comfort working in a financial institution environment.

Employment Type: Full-Time

Location: 14260-J Centreville Square, Centreville, VA 20121

*** Apple Federal Credit Union values, encourages, and implements diversity in the workplace.

As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

All selected candidates will be subject to credit and background checks to determine employment eligibility. ***


  • Team Member

    2 weeks ago

    Centreville, United States Bowlero Centreville Full time

    Job DescriptionJob DescriptionOverviewBOWLED NEW CAREERS AT BOWLERO CORPAll applicants must be 18 years old or older in order to qualify for a position.Ready to roll with a fantastic crew of party pros & entertainment all-stars? We are currently hiring for the following positions:Servers($5-$10 hr) based on experienceBartenders($5-$10hr) based on...

  • Team Member

    2 weeks ago

    Centreville, United States Bowlero Centreville Full time

    Job DescriptionJob DescriptionOverviewBOWLED NEW CAREERS AT BOWLERO CORPAll applicants must be 18 years old or older in order to qualify for a position.Ready to roll with a fantastic crew of party pros & entertainment all-stars? We are currently hiring for the following positions:*Experienced Preferred*Server $5.00-$10 per hour plus tips Bartender $5.00-$10...

  • Team Member

    4 weeks ago

    Centreville, United States Bowlero Centreville Full time

    Job DescriptionJob DescriptionOverviewBOWLED NEW CAREERS AT BOWLERO CORPAll applicants must be 18 years old or older in order to qualify for a position.Ready to roll with a fantastic crew of party pros & entertainment all-stars? We are currently hiring for the following positions:Servers($5-$10 hr) based on experienceBartenders($5-$10hr) based on...

  • Team Member

    4 weeks ago

    Centreville, United States Bowlero Centreville Full time

    Job DescriptionJob DescriptionOverviewBOWLED NEW CAREERS AT BOWLERO CORPAll applicants must be 18 years old or older in order to qualify for a position.Ready to roll with a fantastic crew of party pros & entertainment all-stars? We are currently hiring for the following positions:*Experienced Preferred*Server $5.00-$10 per hour plus tips Bartender $5.00-$10...

  • SLP in Centreville

    4 weeks ago

    Centreville, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Soliant is currently seeking a compassionate and skilled Speech Language Pathologist to join our team at a school in proximity to Centreville, MD. If you possess a solid background in speech and language therapy and are passionate about aiding students in achieving their communication objectives, we eagerly...

  • Elementary Student Success Coordinator

    1 week ago

    Centreville, United States Centreville Public Schools Full time

    CENTREVILLE PUBLIC SCHOOLS 190 HOGAN ST., PO BOX 158 CENTREVILLE, MI 49032 May 2024 **NOTICE OF VACANCY** **POSITION**:Elementary Student Success Coordinator** **REPORTS TO**: Elementary Principal **STARTING DATE**: Immediately ***: The Student Success Coordinator serves as a member of the K-6 elementary faculty by assisting with and providing...

  • Labor Center Manager

    4 weeks ago

    Centreville, United States Centreville Immigration Forum Full time

    **Position: Labor Center Manager** Centreville Immigration Forum (CIF) is a 501(c)3 nonprofit whose vision is a community that provides acceptance and opportunity for all immigrants. The Immigration Forum opened its primary project, the Centreville Labor Resource Center (CLRC) in 2011. Since then, CLRC has provided employment opportunities for day laborers...

  • School Psychologist Centreville, Maryland

    4 weeks ago

    Centreville, United States Soliant Full time

    Minimum 1+ years school psychologist experience required.Job Title: School Psychologist Location: Centreville, Maryland About Us: Welcome to our vibrant public school district located in the heart of Centreville, Maryland. At our district, we are dedicated to fostering a supportive and inclusive learning environment where every student can thrive...

  • Business Office Assistant

    1 month ago

    Centreville, Virginia, United States Centreville Layton School Full time

    Job Title: Business Office Assistant Immediate Supervisor: Director of Finance and Operations Job Description: Centreville Layton School is seeking a Business Office Assistant for immediate hire. A desirable candidate is detail-oriented and organized. The right candidate will have earned a high school diploma and have some business office experience. ...

  • Dermatology Opportunity: Centreville, VA

    3 weeks ago

    Centreville, United States Archway Physician Recruitment Full time

    Dermatology Opening in Centreville VA (DC 23m)Full Time, Permanent position (flexible 3,4, or 5 days per week)We are currently searching for board certified Dermatology providers to join our team of innovative, comprehensive skincare leaders.Our group was established in 2004 and since that time has grown as a leading national dermatology network. We are...

  • Crew Member

    1 week ago

    Centreville, United States Burger King Full time

    **CREW MEMBER** **CULTIVATING A BETTER WORLD** Food served fast doesn't have to be a typical fast-food experience. Burger King has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of the food industry. We hope you'll join us...

  • Caregivers Needed in Centreville, VA

    2 months ago

    Centreville, United States HomeCentris Healthcare Full time

    Join the fastest growing Homecare agency in the Mid-Atlantic Region. HomeCentris Personal Care has immediate openings for qualified, compassionate & dedicated caregivers, for our Personal Care division.  Our Fairfax, VA office is seeking Caregivers in Centreville, VA to provide dynamic service to its personal care services division in the setting where our...

  • Chiropractor Centreville, VA

    4 days ago

    Centreville, United States HEALTHCARE RECRUITMENT COUNSELORS Full time

    Job DescriptionJob DescriptionChiropractor Centreville, VA (25 miles W of DC)We are looking for a motivated and enthusiastic Chiropractor to join our established practice full time in Centreville, VA. Our ideal candidate is passionate about wellness care, a go getter who wants to continue to grow their patient base to serve more in their community- helping...

  • Chiropractor Centreville, VA

    1 week ago

    Centreville, United States Healthcare Recruitment Counselors Full time

    Chiropractor Centreville, VA (25 miles W of DC) We are looking for a motivated and enthusiastic Chiropractor to join our established practice full time in Centreville, VA. Our ideal candidate is passionate about wellness care, a go getter who wants to continue to grow their patient base to serve more in their community- helping others release their innate...

  • Chiropractor Centreville, VA

    1 week ago

    Centreville, United States Healthcare Recruitment Counselors Full time

    Chiropractor Centreville, VA (25 miles W of DC) We are looking for a motivated and enthusiastic Chiropractor to join our established practice full time in Centreville, VA. Our ideal candidate is passionate about wellness care, a go getter who wants to continue to grow their patient base to serve more in their community- helping others release their innate...

  • Dental Hygienist

    2 weeks ago

    Centreville, Virginia, United States Contemporary Dentistry of Centreville Full time

    Job Position: Dental Hygienist at Contemporary DentistryWe are looking for a skilled and dedicated Dental Hygienist to join our team at Contemporary Dentistry of Centreville. As a key member of our dental care team, you will help enhance the oral health of our patients and contribute to their overall well-being. Joining our experienced group of dentists,...

  • Overnight Crew Member

    1 week ago

    Centreville, United States Burger King Full time

    **OVERNIGHT CREW MEMBER** **SUMMARY** A Crew Member is an important ingredient to the success of our business and is supported by industry-leading technologies and the tools to succeed in our dynamic organization. We’re looking to enhance our team with the industry’s best professionals - individuals who share our commitment to developing...

  • Caregivers Needed In Centreville, VA

    4 weeks ago

    Centreville, United States HomeCentris Healthcare Full time

    Join the fastest growing Homecare agency in the Mid-Atlantic Region. HomeCentris Personal Care has immediate openings for qualified, compassionate & dedicated caregivers, for our Personal Care division. Benefits include competitive wages, PTO (Maryland Caregivers only), health insurance, and 401K, with flexible schedules. We have offices in MD, VA, and...

  • Insurance Coordinator

    4 weeks ago

    Centreville, United States Smiles for Centreville Full time

    About the Practice: Our incredible dental team is the heart of Smiles for Centreville. The vibrant energy, fun-loving spirit, and unparalleled dedication we bring are best experienced in person. If you're seeking a workplace where passion meets laughter and top-tier service, we invite you to meet us. We truly believe in delivering exceptional service with a...

  • Veterinary Assistant

    4 weeks ago

    Centreville, United States Caring Hands Animal Hospital - Centreville Full time

    **Caring Hands Animal Hospital of Centreville is seeking a dedicated, enthusiastic Vet Assistant to join our team!** We are seeking career-oriented individuals who are committed to the profession, value compassionate care and teamwork, and will put forth the extra effort needed to achieve the high-quality service our clients expect. **Why Caring Hands...