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Leasing Consultant
2 months ago
S&S Property Management Company is looking for an experienced, energetic Leasing Consultant for Gibson Creek, a Tax Credit property in Madison, TN. This position is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community, and properly secure lease agreements from qualified persons. THE LEASING CONSULTANT is very service oriented and strives to make current residents feel welcome and comfortable in their community. We are an equal-opportunity employer and a drug-free workplace.
We offer a full benefits package to include Medical (with some plans covered at no cost) , Dental, and Vision along with a 401K (match) Retirement Plan, Paid Time Off, Paid Holidays, Sick, Pay, Paid Mileage (where applicable), Employee Assistance Program, free uniforms and opportunities for advancement
Responsibilities and Duties
- Maintains and monitors Marketing/Leasing campaigns.
- Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
- Inspects models and "market ready" vacancies daily to ensure cleanliness.
- Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or manager when appropriate.
- Greets prospective residents, qualifies, determines needs and preferences
- Presents community and specific apartments while communicating features and benefits.
- Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
- Completes administrative tasks.
- Completes all lease applications, assists with application verification, and notifies prospective residents of results.
- Types miscellaneous resident communication as needed.
- Completes all lease paperwork including related addenda and accepts rents and deposits.
- Completes Guest Card information form on all prospects, sends thank-you notes, and performs follow-up.
- Inspects property (physically) when on grounds
- Picks up litter and reports any service needs to maintenance staff.
- Inspects move-outs and vacancies.
- Inventories office supplies on a periodic basis and reports needs to manager.
- Organizes and files appropriate reports, leases, and paperwork.
- Attends company meetings when requested.
- Assists manager and assistant manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
Qualifications and Skills
Ideal candidate will be a strong communicator, capable of consistently selling and closing residents with various needs, and will have the drive and skills necessary to track activity and coordinate with management. Experience working in a tax credit property and certification in the industry are preferred. Must be able to enter and retrieve data in multi-family related software and use Microsoft Office. Must be able to work a flexible schedule from time to time, be able to show prospective residents units, the property, and be able to climb stairs.
