Senior Lead Mitigation Technician

2 months ago

Granite Falls, United States Paul Davis of Piedmont, Triad West, & Mountain Regions, NC Full time
Job DescriptionJob DescriptionReports To: Mitigation Manager

What does a Senior Lead Mitigation Technician with Paul Davis do? The Senior Lead Mitigation Technician is responsible for overseeing and executing water, fire, and mold mitigation projects. This role includes leading a team of technicians, ensuring quality control, and maintaining safety standards.

Role on the Team (Job Responsibilities):
  • High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
  • Take the lead on mitigation restoration projects including but not limited too: create assignments and coach other onsite technicians, manage robust customer communications including setting expectations for the job, and close-out mitigation job when complete.
  • Focus and dedication to providing excellent customer service.
  • Be accessible by phone and participate, as necessary, in the on-call schedule.
  • Responsible for unloading and reloading assigned vehicles with equipment.
  • Keep equipment clean and organized in the shop.
  • Responsible for unloading trash in assigned areas.
  • You will assist other team members as you see opportunities arise and be a leader for the team when needed.
Team Qualifications (Requirements):
  • Desire to join a world-class team and contribute a positive attitude
  • A minimum of 2 years of restoration and mitigation experience.
  • Lead technician restoration experience highly desired.
  • Dedication to customer service.
  • Fluent in English.
  • Valid driver's license with a clean record and insurable.
  • Ability to lift 100 LBS frequently.
  • Desire to continually learn new things.
  • Comfortable with driving a truck with trailer attached when needed for jobs.
Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities.
  • Monthly cross-training opportunities to advance your career.
  • Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
  • Paid training.
  • Health, dental and vision insurance
  • Bonus program for performance.
  • Referral program.
  • Great culture and team dynamic.
  • $24 per hour based on experience and certifications.
Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Our Vision: To provide extraordinary care while serving people in their time of need.
Our Mission: To provide opportunities for Great People to deliver Best in Class Results.
Our Values Deliver what you promise. Be Direct with Respect for the individual. Have pride in what you do. Practice continuous improvement. Do what it takes to win.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most.
We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer

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