Clerical Support- Early Intervention
1 week ago
Clerical Support- Early Intervention (Full- Time)
The Northwest Tri-County Intermediate Unit is seeking applicants for a full-time Clerical Support position for our Early Intervention program within our Special Education department.
This position comes with excellent benefits:
- 15 paid holidays per year
- Paid Vacation Days, Sick Days, and Personal Days
- Full Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deduction
- Life Insurance
- Pay rate: $17.76/hour
- 35 hours per week
Position Summary:
The Secretary is directly responsible to the program supervisor, assistant director, and/or director within the assigned program area. The individual in this position shall support programmatic staff to effectively deliver services within the assigned position.
Required Qualifications:
- High school or GED diploma
- Proficient in technology use, including software and web-based applications
- A minimum of two years' successful experience in a professional office setting
Desired Qualifications:
- Associate's degree in a related field
Essential Functions and Responsibilities:
- Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer service
- Support data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologies
- Proactively provide support to programmatic and administrative staff, assigned projects, and initiatives, according to IU procedures
- Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, and file server software systems in accordance with IU procedures
- Maintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of services
- Respond to routine requests for information from internal staff as well as external customers via the phone, mail, and email
- Arrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow-up as required
- Develop and maintain an efficient, comprehensive, and accessible document management system on various projects
- Assist with conference and workshop support, including enrollments, registration, preparation of handouts, visual aids, and post workshop follow-up
- Serve in a back-up capacity by cross-training with colleagues in related positions
- Perform other related duties as assigned
Performance Factors/Job Competencies:
- Must be able to pleasantly communicate, both orally and in writing, and to explain complex instructions in an easily understandable fashion.
- Must be able to work effectively in a collaborative team environment.
- Must be flexible and able to tolerate many situations and personalities.
- Must have auditory acuity to listen to other people on telephone and in person.
- Must have verbal skills to communicate effectively with the public.
- Must be able to withstand emotional stress.
- Must be able to organize and maintain programmatic files.
- Must adapt to new and emerging technologies to improve programmatic efficiency.
- Prioritize and efficiently complete tasks with minimal supervision.
Work Environment:
This job operates in a professional office environment. Incumbent must be able to sit at desk for extended periods of time. This role routinely uses standard office equipment with a vast majority of the time utilizing computers to complete daily tasks.
Physical Demands: (% of time)
Standing: Occasionally (
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