Automotive Service Lane Acquisition Specialist

4 weeks ago

Lansing, United States LaFontaine Buick GMC Full time
Job DescriptionJob DescriptionJob Description:

AUTOMOTIVE SERVICE LANE ACQUISITION SPECIALIST    Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you THE POSITION: We are seeking honest and dynamic individuals to help acquire vehicles out of our service lane. You will be trained in our CRM/sales approach to create a wonderful experience for our customers as you help them get connected with our sales team to make one of life’s most important decisions/purchases. THE PERKS: VERY Competitive Compensation Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay Skills & Qualifications: Must be able to build rapport with customers. Must work well in a team atmosphere. Excellent verbal, written and communication skills. High degree of integrity and professionalism. Strong work ethic, demonstrated enthusiasm and an entrepreneurial spirit. Ability to organize, prioritize and multi-task efficiently.​  Education and Experience: High school diploma or GED certificate preferred. One to three years related experience and/or training. Or equivalent combination of education and experience. Two years of experience in customer service (No Automotive Necessary) Proficiency with MS Office applications including Word, Excel, and Internet Explorer. Essential Duties & Responsibilities: You will be responsible for working with our existing customer data base, prospecting guests that have been in for service. The Acquisition Specialist will be evaluated based on performance standards that measure how many opportunities were converted to showroom visits and how many of those showroom visits resulted in a sale. You will utilize and/or learn both traditional and Internet-specific automotive sales processes. As Acquisition Specialist with LaFontaine, you can expect an hourly pay rate plus commission-based compensation, as well as training and a benefits package. Our comprehensive training program teaches you all about our business and processes. We also support your career goals with long-term career options in sales and management; because we know our success comes from your success. Execute customer communications via email, telephone, and text, in line with standards and processes. Set dealership appointments, achieve lead-to-Dealership conversion, and sell products based on department standards. Enter all prospect communications, notes, records, and customer appointment data into the CRM. Prepare reports showing appointments scheduled, customer appointments kept, and customer sales based on leads received. Attend regular sales meetings for both the dealership. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization’s facilities. THE COMPANY: Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.  Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion. LaFontaine Automotive Group is an equal opportunity employer. TIER1

  • Automotive Service Advisor

    4 days ago

    Lansing, United States Ed Napleton Automotive Group Full time

    The Ed Napleton Automotive Group is looking for our next **Service** **Advisor.** Located at **River Oaks Chrysler Dodge Jeep RAM, **the **Service Advisor** is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and...

  • Automotive Service Advisor

    1 week ago

    Lansing, United States River Oaks Chrysler Jeep Dodge Ram Full time

    The Ed Napleton Automotive Group is looking for our next **Service** **Advisor.** Located at **River Oaks Chrysler Dodge Jeep RAM, **the **Service Advisor** is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and...

  • Automotive Service Advisor

    4 weeks ago

    Lansing, United States River Oaks Chrysler Jeep Dodge Ram Full time

    The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at River Oaks Chrysler Dodge Jeep RAM, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations.You will play an active role in the Service Lane by providing excellent service and suggestions...

  • Automotive Service Advisor

    2 weeks ago

    Lansing, Michigan, United States River Oaks Chrysler Jeep Dodge Ram Full time

    The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at River Oaks Chrysler Dodge Jeep RAM, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations.You will play an active role in the Service Lane by providing excellent service and suggestions to keep...

  • Automotive Service Advisor

    2 weeks ago

    Lansing, United States River Oaks Chrysler Jeep Dodge Ram Full time

    Sign-On Bonus!! Up to $5,000!!*The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at River Oaks Chrysler Dodge Jeep RAM, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations.You will play an active role in the Service Lane by providing...

  • Delivery Specialist

    2 weeks ago

    Lansing, Michigan, United States O'Reilly Automotive Full time

    O'Reilly Automotive Franklin St [Delivery Driver / Courier] As a Delivery Specialist at O'Reilly Automotive, you'll: Safely deliver parts and products to customers using a company provided vehicle; Be responsible for the cleanliness and standard maintenance of delivery vehicles; Ensure efficient deliveries by quality checking orders while following specific...

  • Communications Specialist

    2 weeks ago

    Lansing, Michigan, United States Tenneco Automotive Full time

    Corporate Communications SpecialistDRiV Motorparts is a world leader in the international automotive aftermarket built from the combined strengths of Tenneco, Federal-Mogul and hlins with 31 of the best known and respected aftermarket brands, including 15 brands 100 years or older. Our colleagues throughout 25 countries around the world work as one team.We...

  • Talent Acquisition Specialist

    1 month ago

    Lansing, United States Industrious Group Full time

    Job DescriptionJob DescriptionCompany Description Industrious Group, a wholly owned subsidiary of Itochu International Inc (a holding of Itochu Corp, a Global Fortune 70 company), operates two subsidiaries specializing in the manufacturing, rebuilding, repairing, and servicing of equipment for the metal forming, steelmaking, and hydropower industries. Key...

  • Talent Acquisition Specialist

    4 weeks ago

    Lansing, United States Enprotech Full time

    Company Description Industrious Group, a wholly owned subsidiary of Itochu International Inc (a holding of Itochu Corp, a Global Fortune 70 company), operates two subsidiaries specializing in the manufacturing, rebuilding, repairing, and servicing of equipment for the metal forming, steelmaking, and hydropower industries. Key clientele includes automotive...

  • Automotive Sales Consultants

    2 weeks ago

    Lansing, United States Ed Napleton Automotive Group Full time

    **Now Hiring Automotive Sales Consultants!! No experience necessary!!** The Ed Napleton Automotive Group is looking for our next **Automotive** **Sales Consultant.** This is an exciting opportunity in a growing, fast-paced industry. Located at **River Oaks Honda,** the **Sales Consultant** is an exciting, fast-paced opportunity with incredible growth...

  • Automotive Sales Consultants

    2 weeks ago

    Lansing, United States Ed Napleton Automotive Group Full time

    The Ed Napleton Automotive Group is looking for our next **Automotive** **Sales Consultant.** This is an exciting opportunity in a growing, fast-paced industry. Located at **River Oaks Honda,** the **Sales Consultant** is an exciting, fast-paced opportunity with incredible growth potential. Our sales consultants are the face of the dealership and help to...

  • Automotive Journeyman Technician

    3 weeks ago

    Lansing, United States Ed Napleton Automotive Group Full time

    **Sign-On Bonus up to $5,000!!** The Ed Napleton Automotive Group is looking for our next **Journeyman Technician. **This is an exciting opportunity in a growing, fast-paced industry. Located at **River Oaks Chrysler Dodge Jeep RAM**, the **Journeyman Technician** isresponsible for vehicle repair and maintenance as assigned in accordance with dealer and...

  • Automotive Parts Counter Associate

    4 weeks ago

    Lansing, United States Ed Napleton Automotive Group Full time

    The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at River Oaks Honda, the Automotive Parts Counter Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories Take advantage of this...

  • Automotive Journeyman Technician

    2 weeks ago

    Lansing, United States Ed Napleton Automotive Group Full time

    **Sign-On Bonus up to $5,000!!** The Ed Napleton Automotive Group is looking for our next **Journeyman Technician. **This is an exciting opportunity in a growing, fast-paced industry. Located at **River Oaks Chrysler Dodge Jeep RAM**, the **Journeyman Technician** isresponsible for vehicle repair and maintenance as assigned in accordance with dealer and...

  • Talent Acquisition Intern

    2 weeks ago

    Lansing, Michigan, United States LG Energy Solution Michigan, Inc. Full time

    Talent Acquisition Intern Student Lansing, MI, US Ultium Cells Overview:Ultium Cells is a joint venture lithium-ion automotive battery cell manufacturing plant between LG Energy Solutions and General Motors. This new construction high-technology plant will have the latest battery cell manufacturing technology. The investment in this new business venture...

  • Automotive Detailer

    3 weeks ago

    Lansing, United States LaFontaine Automotive Group Full time

    AUTOMOTIVE DETAILER Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: The Detailer cleans the...

  • Service Writer

    2 weeks ago

    Lansing, Michigan, United States Feldman Automotive Group Full time

    Meet with customers and determine their needs for repair and/or service of their vehicle issues. Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, ord Writer, Service Advisor, Retail, Automotive, Customer

  • Service Advisor

    1 month ago

    Lansing, United States Shaheen Automotive Group Full time

    Join the winning team at Shaheen Chevrolet - Where excellence meets family! Are you passionate about cars, customer service, and being part of a dynamic team? Look no further! Shaheen Chevrolet, the unrivaled leader in automotive excellence in the Mid-Michigan region, is on the lookout for a talented and enthusiastic Service Advisor to join our...

  • Automotive Mechanical Inspector

    1 month ago

    Lansing, United States Alacrity Solutions Full time

    Job DescriptionJob DescriptionAlacrity SolutionsIndependent ContractorAutomotive Mechanical InspectorAbout Alacrity SolutionsAlacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property,...

  • Automotive Tire and Service Advisor

    2 months ago

    Lansing, United States Goodyear Tire & Rubber Company Full time

    As an Automotive Tire & Service Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales Service Advisor, Automotive, Advisor, Service Manager, Retail