Banquet Captain

Company Overview:

Named one of Travel + Leisure’s “Best Date Spots in America”, Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. Our seasonally-inspired menu features interesting cuts of meats from top-notch butchers, a raw bar, vegetable-centric sides, and build-it-yourself charcuterie boards. Castaway has received various notable accolades, including being named one of the top “Most Romantic Restaurants in LA” by Thrillist, LA Weekly, Gayot, Yelp, Open Table and NBC.

Our mission at Castaway is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. SRC prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member 

Top-notch benefits:

• Paid Sick Time renewed yearly

• Management Referral Program with up to a $4,000 payout for qualifying management positions

• Employee Meals – Free meal for every eight-hour shift

• Employee Assistance Program (EAP) to assist with work life balance

• PTO for full time employees

• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.

• Numerous opportunities for growth and advancement

• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off\

• Opportunities to grow your career with a clear path for advancement

• Plus more

• The Special Events Captain is responsible for directly supervising the specific events they are assigned to. This includes the planning, set up, execution and tear down of each specific event.

Pay: $25.00 - $27.50 / hour

Responsibilities:

• Oversee and coordinate all aspects of banquet and private event operations.

• Lead and supervise banquet staff, ensuring they deliver exceptional service and adhere to established standards.

• Collaborate with event planners and clients to understand their needs and preferences, ensuring seamless execution of events.

• Set up banquet rooms according to event specifications and maintain a keen eye for detail.

• Monitor event timelines and coordinate with various departments to ensure smooth execution.

• Train and mentor banquet staff to uphold service standards and enhance their skills.

• Handle guest inquiries and concerns promptly and professionally.

• Maintain inventory and ensure proper storage and handling of banquet equipment.

• Collaborate with the culinary team to ensure the timely and accurate delivery of food and beverages.

• Uphold cleanliness and organization in banquet areas, adhering to health and safety guidelines.

Qualifications:

• 3+ years of proven experience as a Banquet Captain or similar role in a high-end restaurant or hospitality setting.

• Exceptional organizational and leadership skills.

• Strong communication and interpersonal abilities.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Knowledge of banquet and event planning processes.

• Familiarity with food and beverage service, including wine and cocktail knowledge.

• Flexibility to work evenings, weekends, and holidays as needed.

We are an Equal Opportunity Employer.  We recognize that people are our finest asset.  It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing a background check.  

Qualifications

Required Skills:

• Customer Service - Expert

• Detail Oriented - Advanced

• Leadership - Advanced

• Conflict Resolution - Advanced

• Communication Skills - Expert

Required Behaviors:

• Leader: Inspires teammates to follow them

• Enthusiastic: Shows intense and eager enjoyment and interest

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Required Experience

• 1-3 years: Captain Experience