Customer Experience Associate Agent

2 weeks ago


Memphis, United States DUDE ABIDES INC Full time
Job DescriptionJob Description

Lensrentals was founded in 2006 by a native Memphian and gear collector to share his knowledge and passion for all things photography. A one-man operation in a spare bedroom grew to become the largest online photo and videography rental house in the United States. As a local company with reach across the nation, we strive to have a company culture that encourages empathy and embodies the personality of each member of the team. As part of that team, Lensrentals has an open position for Associate Customer Experience Agent.

An Agent is entrusted with cultivating our theme within Customer Experience - Wondrous Hospitality through Deep-Rooted Trust. This communication-based role relies on friendly and supportive connection with customers via email, phone, and live chat in order to welcome clients and guide them through the Lensrentals experience. Agents thrive as people connectors and creative problem solvers. As an Agent, you are tasked with accurately modifying orders, deciphering order and shipment data, promptly addressing incoming inquiries and ensuring they are prioritized efficiently. An Agent is primarily responsible for the first impression of Lensrentals support. Within the role, focus areas are intentionally flexible/agile to provide a unified experience to our clients. Agents operate in a hybrid model, combining in-office and remote work. Our Agents represent Lensrentals while caring directly for our customers. Our team onboards Agents as an Associate level during the training process.

How

An Agent uses communication tools (phone, email, live chat) and internal systems for task management to support the Customer Experience.

Why

An Agent exists to provide a seamless customer experience at every stage of the Lensrentals process.


Requirements:

  • Verbal Communication skills | Digital Communication Presence
  • Desire to grow and learn from failure
  • Able to learn digital internal systems
  • Ready to contribute to a tight-knit team with high standards for excellence
  • Able to work under pressure and/or deadlines
  • Attention to detail
  • Able to do repetitive tasks without losing focus
  • Punctuality

Benefits:

  • Starting pay: $20/hour
  • Health, Dental and Vision insurance
  • Paid Vacation and Sick Leave
  • 401(k) with company matching
  • Casual work environment
  • Monday – Friday schedule with paid lunch breaks
  • Daily Hours: Shift Dependent

  • Ticket/Gate Agent

    4 days ago


    Memphis, United States Delta Air Lines Full time

    Delta Airlines - Ref #24293 [Desk Agent / Concierge] As a Ticket/Gate Agent at Delta Airlines, you'll: Greet customers and guide and assist them with the ticketing and baggage check-in process; Manage the check-in process, ensuring that customers have the proper documentation for travel; Tag baggage and perform lifting tasks that involve transferring baggage...


  • Memphis, United States New York Life Full time

    **Customer Service Professional 84500** * **Please wait...** **Location:** Memphis, TN, US When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through...


  • Memphis, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Midtown Memphis 1680 Union Ave Suite 111 Memphis, TN 38104 Do you have a passion for helping others? At the Massage Envy Midtown franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...

  • Life Insurance Agent

    2 weeks ago


    Memphis, United States The Archer Group Full time

    Job DescriptionJob DescriptionOur rapidly expanding insurance agency is looking for a full-time life insurance agent to join our team! You’ll grow a list of prospective clients, market our insurance products, and showcase our offerings to new customers. We’ll provide the support network and resources to help you reach - and exceed - your sales goals. If...

  • Ocean Export Agent

    23 hours ago


    Memphis, United States Expeditors International Full time

    **Ocean Export Agent** * 6005 Freeport Ave, Memphis, TN 38141, USA * Full-time **Company Description** Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of...

  • Rental Counter Agent

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Memphis, United States Budget Rent A Car Full time

    Job Type Full-time Description Are you looking for a challenging, energized environment with equal opportunity for learning and growth? Look no further!! As a Customer Counter Agent you will assist in the completion of customer transactions while providing superior customer service. Responsibilities: Open and close rental contracts. Address customer...

  • Logistics Sales Agent

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Memphis, United States Armstrong Full time

    The Armstrong Company's transportation team is seeking highly motivated Independent Contractors for a growing freight brokerage. All agents/brokers who apply are advised to have established shipper/carrier resources and general knowledge of the logistics industry. Experience is required.We are a 3rd Party Logistics (3PL) company that focuses on building...

  • Purchasing Agent

    Found in: beBee jobs US - 7 days ago


    Memphis, Tennessee, United States Department Of Veterans Affairs Full time

    Summary This position serves as a Purchasing Agent for the Logistics Service with Memphis Veterans Health Administration. This position primarily performs Purchasing agent work to acquire supplies, services, and construction by purchase, rental, or lease through (a) delivery orders and/or (b) small purchase procedures. The work requires knowledge of...


  • Memphis, United States The Archer Group Full time

    Job DescriptionJob DescriptionWe are looking for a life insurance agent with amazing customer service skills to join our fast-growing insurance agency and help our clients achieve their financial goals. You’ll serve on the front lines of insurance sales, helping new customers navigate our products, and developing an ever-growing lead list to secure new...

  • Customer Service Associate

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Memphis, United States Home Decor Outlets Full time

    **Customer Service Associate / Cashier (Memphis, TN)** Customer Service/Cashier Home Dcor Outlets one of the fastest growing home furnishing companies in the country is currently seeking an exceptional Customer Service Associate/Cashier to join our team. The starting rate of pay is $8.00 per hour. Our immediate opening is for the associate who can comply...


  • Memphis, United States EDDIE D BUXTON State Farm Agency Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Representative Insurance Agent to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients.Responsibilities:Present and sell insurance policies to new and existing clientsDevelop and calculate suitable...


  • Memphis, United States Dorr Agency Full time

    Job DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...


  • Memphis, United States Dorr Agency Full time

    Job DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...


  • Memphis, United States DHL Express USA, Inc. Full time

    What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL Expre Field Service, Field, Agent, Customer Service, Retail

  • Insurance Agent

    7 days ago


    Memphis, United States Crye-Leike® Insurance Agency Full time

    Job DescriptionJob DescriptionCrye-Leike® Insurance Agency is seeking a Insurance Agent to become a part of our organization.Come join our team in helping protect our customers against the unexpected, while developing your career.Duties include:Work with clients on ways to enhance existing coverage.Look for opportunities to add additional lines of...

  • Warehouse Agent 1

    7 days ago


    Memphis, United States Pilot Freight Service Full time

    ** Warehouse Agent 1** **Job Category****:** Stations-Southeast **Requisition Number****:** WAREH004453 Showing 1 location **Job Details** **Description** **Pilot Freight Services** seeks a top-quality individual to fill a key **full-time Warehouse Agent position in our Memphis, TN.** The hours for this position are **Monday through Friday, 10am to 7pm**. We...


  • Memphis, United States DREXEL CHEMICAL COMPANY Full time

    Job DescriptionJob DescriptionPurchasing Agent Assistant for Plants and Labs at a Chemical Manufacturing Company.Need full time employee downtown Memphis on President’s Island with purchasing experience in a manufacturing environment.Responsibilities.·         Work with multiple venders to determine best deals for our company so must have good...

  • Sports Betting Agent, Southland Casino

    Found in: Talent US C2 - 2 weeks ago


    West Memphis, United States Delaware North Full time

    The Opportunity Delaware North Gaming is hiring an experienced full-time Sports Betting Agent to join our team at Southland Casino in West Memphis, Arkansas. As a Sports Betting Agent, you'll use your skills to accurately and quickly processes bets, sale of tickets and redeem winnings, and deliver an excellent guest experience in every interaction. Please...

  • 70181-LP Customer Service Associate

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Memphis, TN 38117, United States T.J. Maxx Full time

    T.J. Maxx - 5100 Park Avenue Suite 11 38117 [Asset Protection / Security] As a Loss Prevention Customer Service Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through...

  • Technician Experience

    2 weeks ago


    Memphis, United States Alpine Autoworks Full time

    Job DescriptionJob DescriptionBMW Technician Experience Job DescriptionJoin Our Team at Alpine Autoworks in Memphis, TN!Are you a skilled BMW Technician with a passion for luxury vehicles? Do you have experience working on BMW vehicles and enjoy providing top-notch service to customers? If so, Alpine Autoworks is looking for you to join our team in Memphis,...