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Laser Service Engineer
3 months ago
JOB PURPOSE:
Nikon Metrology is seeking a Laser Service Engineer to be directly involved in field service, installation, and repair of Laser Radar Systems and applicable accessory equipment for Nikon Metrology Laser Products.
LOCATION:
HQ - Brighton, MI
WHY NIKON METROLOGY?
You would be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.
KEY AREAS OF RESPONSIBILITY:
Will include, but not limited to the following:
- Support Nikon Metrology contract services opportunities for Laser Radar Systems which include assessing customer requirements for Laser Radar programs and custom programming.
- Implementation and training of programming product.
- Electrical and mechanical Laser Radar System services and preventative maintenance at factory or in the field at customer sites.
- Perform new system installations including calibration.
- Perform Laser Radar field upgrades.
- Timely completion of weekly paperwork including time sheets, service reports, expense reports, calibration reports
ANCILLARY RESPONSIBILITIES
- Perform on-site customer maintenance training.
- Act as point of contact for dealer support and training
- Trade show support; set up/ tear down equipment.
QUALIFICATIONS
ESSENTIAL
- Min. 2-year technical degree or equivalent technical experience.
- Strong mechanical aptitude.
- Basic to strong electrical aptitude including soldering skills.
- General computer office software skills.
- Effective customer communication skills.
DESIRABLE
- Prior experience or working knowledge of metrology equipment preferred.
- Experience performing contract inspection services.
- Customer facing sales support and customer service.
COMPETENCIES
A) Functional competencies
- General knowledge of metrology
- Knowledge of laser radar systems
- Strong customer service skills
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
- Able to travel up to 10%
- Must be able to adapt to customer location.
- Able to lift 50 pounds.
HOW WE TAKE CARE OF OUR TEAM
CULTURE SPIRIT
- Work as a Team, Act as a Family We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep out community strong and close inside and out of the office.
PERSONAL DEVELOPMENT
- We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement.
AMAZING MEDICAL BENEFITS & PERKS
- We will take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein-after referred collectively as “protected veterans”.