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Floor Lead

4 months ago

Denver, United States Jars Cannabis Full time
Job DescriptionJob Description

JARS Cannabis / Denver, Colorado


Ready to elevate your career path to a new all-time high?


JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally
inspired organization on a mission to rewrite the existing narratives that surround cannabis, one
community at a time. We seek to empower the future leaders of our industry while creating an
inclusive workplace environment that is fueled by celebrating the intersection of cannabis with
creativity, community, and collaboration.


Implementing a progressive approach, we aim to provide only the highest quality of product and
service to our customers and the communities that we are fortunate to inhabit. Striving to set a
new standard of professional excellence in cannabis retail, our highly motivated team is
comprised of knowledgeable experts who are committed to making the integration of cannabis
into any lifestyle both easy and accessible.


Does this spark your interest? If so, we'd love to hear from you

What we are looking for:
We are looking for someone who is friendly, tech-savvy, organized, great at multi-tasking, and
can handle a busy/rapid setting. As a Floor Lead, you will be the primary sales leader, pushing
your team towards personal and store goals The position of Floor Lead is responsible for
opening and closing the retail location along with being full staff support when they are manager
on duty.


Job Duties
• Communicate with and coach staff on a regular basis to ensure the dispensary's
excellence in sales & service
• Participate in implementing best practices, regulatory processes, internal policies, and
standardized procedures
• Carries out all assigned operational, sales and retail tasks put forth by the company
• Protect company assets and minimize loss by ensuring all store standards and operating
procedures are met, including workplace safety, inventory control, and loss prevention
• Assists with Inventory tasks when needed and requested
• Serves as a resource for dispensary staff concerning products and services, policies and
procedures, industry news and changes in regulations
• Responds to all staff questions, concerns or suggestions
• Resolves any conflict immediately
• Manage and inspire internal staff to deliver the highest level of customer service that
embodies the JARS brand, therefore, increasing customer retention
• Utilize reporting tools available on POS system to motivate employees to push sales and
promotions
• Manage and provide training for internal staff to consistently deliver the highest level of
customer service
• Promote a culture of teamwork by working alongside the management team, establishing
priorities, and providing clear direction
• Be knowledgeable of, and ensure compliance with JARS policies, procedures, and
standards
• Be knowledgeable of, and ensure compliance with JARS policies, procedures, and
standards
• Direct and communicate goals and duties with Retail Representatives and Floor
Leads
• Maintain a strong, professional, and communicative relationship with the General
Manager
• Other duties may be assigned, as needed or warranted, by upper management
• Responsible for cash management duties that pertain to opening and closing the
retail location

Requirements
• Minimum 3 years of customer service experience working within in a retail, sales and/
or hospitality environment
• 1 year previous Retail Management experience
• Must have strong attention to detail, organization, multi-tasking, and follow-up skills
• Excellent customer service skills and communication skills
• Must be able to work cooperatively as a team member
• Must be 21 years of age or older
• Must have a valid MED Badge
• High school diploma or General Education Diploma (GED) is required

Work Atmosphere/Physical Demands
• Requires some standing and some bending, stooping, and stretching
• Ability to operate a computer, POS system and other office equipment
• Work will generally be performed in a fast-paced retail cannabis dispensary
• Involves frequent contact with patients and staff
• Will require working varied hours/day, including nights weekends, holidays, and/or
events on occasion

Employee Benefits
• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• Paid Sick Leave
• Employee Discount
• Internal Growth Opportunities

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on
the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying
physical or mental disability, national origin, veteran status or any other basis covered by
appropriate law. All employment is decided on the basis of qualifications, merit, and business
need.

Job Types: Full-time, Part-time

Schedule:
• 8 hour shift
• Holidays
• Weekend availability required

Supplemental pay types:
• Tips
• Bonus payout
• Experience:
• Customer service: 1 year (Required)
• Retail Management: 1 year (Preferred)
• Administrative: 1 year (Preferred)
• Secretary: 1 year (Preferred)
• Retail sales: 1 year (Preferred)