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Inside Sales Representative
4 months ago
Job Summary
The Inside Sales Representative is an essential and valued member of our team. This position is responsible for selling products to an assigned geographical region and servicing the existing customer base. Growing the territory and bringing on new customers is critical as well.
Essential Duties and Responsibilities:
· Generate and qualify leads and sales opportunities by making outbound phone calls to customers; initiating calls for new accounts; responding to inbound inquiries.
· Generate new and repeat sales by providing product and technical information to customers in a timely manner.
· Process orders, prepare correspondence, and fulfill customer needs to ensure satisfaction.
· Create and adjust content of sales presentations with an understanding of the different type of sales outlets.
· Research and resolve service/product issues to ensure customer retention and satisfaction.
· Prepare and submit activity/results reports to outside sales team and others as needed.
· Use sales management tools to maximize sales effectiveness and efficiency.
· Update and maintain accounts including contact names and numbers for future sales.
· Analyze existing and potential volume of dealers.
· Achieve annual sales targets.
· Additional duties as required.
No management responsibilities
· High school diploma or equivalent (GED); post-secondary education preferred
· 1-3 years’ experience; customer service or inside sales experience preferred
Job Knowledge, Skills and Abilities (all knowledge, skills and abilities are required unless noted as “preferred”)
· Ability to communicate effectively, both verbally and in writing
· Ability to effectively plan, organize and prioritize projects
· Ability to handle multiple issues simultaneously and effectively
· Ability to maintain discretion, tact and poise to work with confidential company information
· Continual attention to detail
· Proficiency in basic Microsoft Office products to organize and communicate
The above duties and responsibilities designated as essential job functions are subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. The job description is not intended to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be asked to perform other job-related functions that are not listed above.
