Customer Service Manager
2 weeks ago
Who is Tech Electronics?
We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.
At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.
Why Tech Electronics?
At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today.
We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you
What's in it for you?
- Health, Vision & Dental Insurance on DAY ONE
- Company credit card, cellphone, laptop (as needed)
- Paid Time Off & Accrued Personal Time
- Tuition Reimbursement
- Long term & Short-term disability
- Generous Holiday Schedule
- Hybrid office schedule (select positions)
- Immense Growth Opportunities
- Relaxed Family Culture
- Teladoc, SurgeryPlus, & other medical benefits
What you'll do as a Customer Service Manager
Tech Electronics is looking to hire a Customer Service Manager (CSM). The primary function of the CSM is to manage a portfolio of service customers to ensure timely maintenance and inspections while providing high-level individual care.
- Manage Service Agreement Financial Performance
- Identify customer needs and make prioritized technical recommendations for service agreement adds, T&M projects, and non-installed part sales
- Responsible for quality assurance of all agreement deliverables
- Effectively coordinate with internal resources to define complete service agreement maintenance plans, master schedule of services, and continued updates of customers' installed base information
- Order and track parts and subcontractors in support of maintenance plans
- Completes all scheduling in consultation with the Service Manager/Supervisor
- Assist the sales department in providing proactive engagement for renewals and closures
- Provide other activities as assigned by the manager.
Basic Qualifications:
- High school diploma or state-recognized GED
- Experience in the building technology industry
- Excellent organizational and interpersonal skills
- Proficient in Microsoft Office and business software systems
- Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
- Must be 21 years of age and possess a valid driver's license with limited violations.
Preferred Qualifications:
- Associate degree from a two-year/technical college or Bachelor's degree
- Experience in the building technology industry; 2+ years
- (Fire specific) NICET Level 2 certification
- Familiarity or experience with engineering Fire Alarm, or Security systems
-
Recovery, Tow
2 weeks ago
Saint Louis, United States Innovative Claims Service Full timeJob DescriptionJob DescriptionThe Current Opportunity - Recovery, Tow & Storage SpecialistInnovative Claims Services, a progressive industry leader that provides comprehensive and tailored services for the insurance and transportation industries, is seeking a Recovery, Tow & Storage Specialist to work on behalf of our clients and support the logistics of...
-
Customer Service Dispatch I
1 week ago
Saint Louis, United States Tech Electronics Full timeJob DescriptionJob DescriptionWho is Tech Electronics?We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with nine offices across the Midwest.At Tech Electronics, we specialize in low voltage life safety...
-
Entry Level Customer Service Associate
3 weeks ago
Saint Louis, United States MSI Full timeJob DescriptionJob DescriptionWe are seeking a dedicated and enthusiastic Customer Service Associate to join our team. In this role, you will be responsible for providing prompt and professional assistance to event participants, donors, sponsors, and other stakeholders. The ideal candidate will have excellent communication skills, strong problem-solving...
-
Customer Service Specialist
4 days ago
Saint Louis, United States Humane Society of Missouri Full timeJob DescriptionJob DescriptionThe Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If...
-
Airport Customer Service Ambassador
2 weeks ago
Saint Louis, United States Hudson and Associates, LLC Full timeJob DescriptionJob DescriptionCustomer Service Ambassador is responsible for educating and creating a welcoming atmosphere for customers and clients visiting Lambert International Airport in Saint Louis MO. Ambassadors will provide excellent customer service, to include greeting guest who visit the Information Booth or have questions at the airport,...
-
Sales/Customer Service Associate
3 weeks ago
Saint Louis, United States The Blue Collar Recruiter ST. Louis Full timeJob DescriptionJob DescriptionResponsibilities of the Sales/Customer Service Associate include:· Provide customers with the product or service that gives them the best cycling experience possible.· Sell bicycles, accessories, and services in every category.· Follow sales process, drive sales, and create and foster relationships with customers.· Know and...
-
Customer Service
1 week ago
Saint Louis, United States People Science Full timeJob DescriptionJob DescriptionSalary: 18.50Our team is looking for all levels of Customer service and medical professionals.Paid training, no experience is requiredResponsibilitiesValid driver’s license with a good recordCan pick up over 50lbsAvailable to work weekends and holidays if needed (Open availability)Lots of room for growth in our...
-
Customer Service Specialist
Found in: Jooble US O C2 - 2 weeks ago
Saint Louis, MO, United States Strategic Staffing Solutions Full timeJob Title: Customer Service Specialist – Hiring FAST! Location: St. Louis, MO Pay Rate: $ on W2 Only – NO C2C Setting: Hybrid Required (Remote is NOT an Option)
-
Service Contracts Sales Manager
2 weeks ago
Saint Louis, United States Tech Electronics Full timeJob DescriptionJob DescriptionWho is Tech Electronics?We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.At Tech Electronics, we specialize in low voltage life...
-
Project Manager
2 weeks ago
Saint Louis, United States Integrity National Corporation Full timeJob DescriptionJob DescriptionJob descriptionThis is a general job description of a position at Integrity National Corporation (INC) that is open for submission of resumes. The following summary is intended to describe the general nature and level of work performed. The statements below are not intended to be construed as an exhaustive list of...
-
Customer Service Associate
Found in: Careerbuilder One Red US C2 - 3 weeks ago
Saint Louis, MO 63101, United States Hertz Full timeHertz - JobID: 15821 [Auto Service Technician] As a Service Associate at Hertz, you'll: Load, transport and deliver items to clients or businesses in a safe, timely manner; Ensure items are delivered in proper condition; Review orders before and after delivery to ensure orders are complete, the charges are correct, and the customer is satisfied; Assist with...
-
Customer Service Specialist
2 weeks ago
Saint Paul, United States Horizon Chemical LLC Full timeJob DescriptionJob DescriptionDescription:Horizon Commercial Pool Supply is a steadily growing company specializing in all things relating to commercial swimming pools. Our company services many market segments, including water parks, hotels, schools, municipalities, multi-housing, and other facilities. We provide chemicals, equipment, supplies, service,...
-
Customs Brokerage Clerk
6 days ago
Saint Louis, United States IMS People Full timeJob DescriptionJob DescriptionJob Title: Brokerage Customer Support SpecialistLocation: St. Louis, MOJob Summary: We are seeking a dedicated and detail-oriented Brokerage Customer Support Specialist to join our team. In this role, you will work closely with customers to address brokerage-related complaints and ensure their satisfaction. If you have a strong...
-
Technical Customer Representative
2 weeks ago
Saint Louis, United States SSE Full timeJob DescriptionJob DescriptionTechnical Customer Representative / Tier ISSE is a leading technology company serving the greater St. Louis community for 35 years. We have a thriving MSP/Network Services Practice.We are looking for a Technical Customer Representative/Tier I to join our team. We are very fast paced and this position requires quick thinking and...
-
Customer Service Specialist II
Found in: Appcast US C2 - 4 days ago
St Louis, United States Calculated Hire Full timeCustomer Service Specialist II - Series 7 License Required Hybrid - St. Louis, MO6-month Contract (W2), Weekly Pay (40 hours/week)Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Participate in moderately complex support...
-
Customer Service Specialist II
Found in: Appcast Linkedin GBL C2 - 4 days ago
St Louis, United States Calculated Hire Full timeCustomer Service Specialist II - Series 7 License Required Hybrid - St. Louis, MO6-month Contract (W2), Weekly Pay (40 hours/week)Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Participate in moderately complex support...
-
Customer Service
3 weeks ago
Saint Paul, United States SEEK Careers Staffing Full timeJob DescriptionJob DescriptionWork for a large paint company making products for large scale commercial products. Work in a fast paced manufacturing office setting. This is not a DIY facility, only open to contractors. Take customer orders, help with billing/Invoices and all office duties.Position – Customer ServiceJob Location – Eagan MNStarting Date...
-
Field Services Technician
2 weeks ago
Saint Louis, United States Heubel Shaw Full timeJob DescriptionJob DescriptionWith over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to...
-
HVAC Service Technician
2 weeks ago
Saint Louis, United States Lane Valente Industries Full timeJob DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...
-
Customer Service Dispatch I
3 days ago
St. Louis, United States Tech Electronics Full timeWho is Tech Electronics?We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with nine offices across the Midwest.At Tech Electronics, we specialize in low voltage life safety and communication systems in...