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National Club Operations Director

2 months ago

Houston, United States Villasport Athletic Club and Spa Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources

Villa Sport Athletic Club and Spa offers an exciting and fulfilling career opportunity for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, Villa Sport is looking for a talented National Club Operations Director to lead the Housekeeping department at our Villa Sport locations.
We offer a fantastic work environment, competitive wages, and a benefit package that includes a 401(k) plan with a generous company match of up to 4% of an employees compensation.

LOCATION:
The National Club Operations Director will be based at one of the following locations:
  • Cinco Ranch, TX (Club location)
  • Cypress, TX (Club location)
  • The Woodlands, TX (Club location)
Travel will be required as needed to our locations in CA, CO and OR.

POSITION SUMMARY:
As a member of the Villa Sport leadership team, the National Club Operations Director helps bring to life a high-performance culture that develops, empowers and recognizes great employees and delivers five-star service, exceptional programs, and an immaculately clean, safe club to members and guests. In decisions and actions, the Club Operations Director is guided by Villa Sports service vision and our Values & Behaviors principles. This position is responsible for daily operation related to housekeeping and facilities management, assisting with strategic planning, helping achieve financial and NPS goals, ensuring consistency cross-property, and providing direction and mentorship to assigned department Supervisors . Though guided by the VP Facilities Management, the Club Operations Director is expected to be self-motivated, self-reliant, organized and able to handle concurrent projects and assignments.

QUALIFICATIONS:
  • Operations in high-end, resort-style, family-oriented facilities (club, hospitality or similar industries) preferred.
  • Training/presentation skills
  • Word, Excel and PowerPoint proficiency
  • Inventory and Program Management Software Systems
  • Budgeting and analysis skills
  • Minimum five years in an operational leadership or management capacity for a high-end athletic club or hospitality company
  • Previous authoring of Standard Operating Procedures and training materials preferred
  • Process flow development
  • Specific experience in service and customer retention is a plus
  • Excellent written and verbal communication skills
  • Excellent editing and proofreading skills
  • Able to work with minimal supervision
  • Able to handle multiple concurrent projects and assignments

For more information about VillaSport Athletic Club and Spa, please visit our website at www.villasport.com

*Please include salary range requirements with your resume.

**No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire.**