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Medical Operator/Receptionist
2 months ago
- Provide excellent phone customer service while answering multiple incoming calls.
- Manage fax inbox and assign to appropriate staff in a timely manner.
- Check voicemail box and return patient calls, create message in EMR and assign to appropriate staff when needed in a timely manner.
- Check email and return patient phone call. Document call in patient chart. Send message to appropriate staff member in a timely manner.
- Schedule, reschedule or cancel patient appointments for providers and medical aestheticians.
- Patient demographic data entry into the EMR system.
- Other duties as assigned.
- High school or equivalent
- Medical terminology (Dermatology preferred)
Preferred Skills:
- EMR experience
- Excellent phone customer service
- Refined verbal communication skills
- Basic computer skills
- Typing
- Medical terminology (Dermatology preferred)
- Insurance knowledge
Benefits:
- Paid Training
- PTO
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401 (k)
- Employee Discount
- Monday - Friday