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Luxury Salon Coordinator
2 months ago
Pink Soda is a vibrant and energetic salon where you will engage with youthful, fun, affluent and fashionable clientele, often including high-profile individuals. You'll be an integral part of an amazing team that offers opportunities for rapid growth within our salon for those who aspire to work with a fun and bright salon where there is positive vibes and good times.
Pink Soda has been the pioneer of hybrid blow-dry bar and salon concepts for over 10 years. We offer a range of services including blowouts, extensions, updos, keratin treatments, and specialize in cuts and color. Our vision is to make our clients feel as great on the inside as they look on the outside. Pink Soda Soho location is a stunning, impeccably maintained charming restored craftman bungalow , using the most luxurious products available. Our own product line
Our customers come to us with high expectations, seeking exceptional services, attention to detail, and the "little things" that make their experience unforgettable. They return because of the exceptional warmth, cleanliness, and professionalism we provide. We take pride in being recognized as the #1 blow dry bar pick for prestigious hotels such as 5 star The Hermitage Hotel, the Ritz Carlton, the Joseph Hotel in Nashville and so many others.
We have built an outstanding reputation, one that we are immensely proud of, and a reputation we know we must earn every day.
Responsibilities:
- Uphold and elevate our stellar reputation by delivering exceptional customer service.
- Provide a warm welcome to clients, sell and serve from our speciality beverages menu, and engage in friendly conversations.
- Preparing custom specialty champagne items and mock tails. Taking orders, charging for the drinks in our system, and cleaning up bar area always to ensure the highest standards.
- Handle transactions, promote products and sales, and contribute to our bottom line.
- Manage appointment bookings and confirmations through phone, text, and email for all locations.
- Making sure salon is always clean and organized and stocked well.
- Actively sell products and assist in closing product sales for the salon.
- Demonstrate genuine care for guests, team members, and the salon as a whole.
- Encourage guests to invest in Memberships.
- Maintain a spotless reception area and salon.
- Inform clients about our services, products, and special events.
- Ensure our online reputation is rich while asking happy clients to do 5 star reviews on us.
- Gathering content for our social media platforms.
- Being the liaison for the brand with marketing and partnership opportunities within Tampa business in line with our luxury brand.
- Weekly runs to Trader Joes for Flowers on Friday mornings to ensure salon aways has fresh flowers.
- Exceptional communication skills (verbal, phone, email) for top-tier customer service.
- Proficiency in handling POS systems.
- Experience with Mac computers and iPads.
- Familiarity with transaction processing.
- Strong organizational and record-keeping abilities.
- Ability to remain composed in a fast-paced environment.
- Prior experience in a salon, spa, or hospitality setting is advantageous but not mandatory.
- Social media experience is a plus.
Job Type: Part-time
Expected hours: includes weekends Saturdays are a must.
Benefits:
- Employee discount
- Flexible schedule
- Perks Gallor
- Commission on product sales
- excellent English (Required)