Current jobs related to Guest Services Representative - Chandler - OCI Hospitality

  • Guest Services Representative

    1 week ago

    Chandler, Arizona, United States Wild Horse Pass Development Authority Full time

    Job Summary: We are seeking a highly skilled Guest Services Representative to join our team at Wild Horse Pass Development Authority. As a Guest Services Representative, you will be responsible for ensuring a smooth and efficient entry experience for our guests at various locations across Rawhide.Key Responsibilities:Ticketing: Utilize handheld devices to...

  • Guest Services Representative

    2 weeks ago

    Chandler, Arizona, United States Wild Horse Pass Development Authority Full time

    Job Summary:We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Wild Horse Pass Development Authority. As a Guest Services Representative, you will be responsible for providing exceptional customer service to guests at various events across our venue.Key Responsibilities:Guest Assistance & Customer...

  • Guest Services Representative

    2 weeks ago

    Chandler, Arizona, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Guest Services Representative is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guestsMaximize room revenue and occupancyProcess guest...

  • Guest Services Representative

    3 weeks ago

    Chandler, Arizona, United States Marriott Phoenix Chandler Full time

    About Us:At Marriott Phoenix Chandler, we prioritize our people. Our organization is committed to fostering a supportive and inclusive work atmosphere that champions diversity, personal growth, and overall wellbeing. Our dedication to a People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on nurturing...

  • Guest Services Representative

    3 weeks ago

    Chandler, Arizona, United States Marriott Phoenix Chandler Full time

    About Our Company:At Marriott Phoenix Chandler, we prioritize our people. We are committed to fostering a supportive and inclusive workplace that champions diversity, personal growth, and overall wellbeing. Our dedication to a People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on nurturing...

  • Morning Hotel Guest Service Representative

    2 months ago

    Chandler, United States Courtyard Marriott Full time

    Job DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Chandler Courtyard, now hiring a Morning Hotel Guest Service RepresentativeWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who...

  • Hotel Morning Guest Service Representative

    3 weeks ago

    Chandler, United States NCG Hospitality Full time

    Embark on an exciting journey in the hospitality industry at Chandler Courtyard, now hiring a Morning Hotel Guest Service Representative We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering...

  • Hotel Morning Guest Service Representative

    3 weeks ago

    Chandler, United States Courtyard Marriott Full time

    Embark on an exciting journey in the hospitality industry at Chandler Courtyard, now hiring a Morning Hotel Guest Service Representative We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering...

  • Guest Services Representative

    3 weeks ago

    Chandler, Arizona, United States Marriott Phoenix Chandler Full time

    Company Overview:At Marriott Phoenix Chandler, we prioritize our employees and strive to cultivate a welcoming and inclusive workplace. Our commitment to a People First culture is evident in our employee development initiatives, comprehensive benefits, and focus on building meaningful relationships. We offer a variety of employment benefits, including health...

  • Guest Service Representative

    4 days ago

    Chandler, Arizona, United States River Gaming Enterprises, LLC Full time

    {"Job Title": "Guest Service Agent", "Job Category": "Hotel Operations", "Requisition Number": "GUEST001770", "Job Details": {"Description": "**Job Summary**As a Guest Service Agent with River Gaming Enterprises, LLC, you will be the primary point of contact for our hotel guests, providing exceptional service and ensuring a memorable experience.**Key...

  • Guest Services Representative

    3 weeks ago

    Chandler, Arizona, United States Marriott Phoenix Chandler Full time

    Company Overview:Pyramid Global Hospitality is committed to a People First culture, emphasizing the importance of our employees. We strive to create a supportive and inclusive work environment that promotes diversity, personal growth, and overall wellbeing. Our dedication to employee development is reflected in our comprehensive benefits package, which...

  • Guest Services Representative

    3 weeks ago

    Chandler, Arizona, United States Marriott Phoenix Chandler Full time

    Company Overview:At Marriott Phoenix Chandler, we prioritize our employees and strive to cultivate a welcoming and inclusive atmosphere. Our commitment to a People First culture is evident in our employee development initiatives, comprehensive benefits, and our focus on building meaningful connections. We offer a variety of employment perks, including...

  • Guest Services Representative

    3 weeks ago

    Chandler, Arizona, United States Village Clubs Full time

    Front Desk CoordinatorAs a vital member of our team at Village Clubs, you will play a key role in creating a welcoming atmosphere for our guests. Your responsibilities will include:Promoting a Healthy Lifestyle: Encourage a balance between work and personal life while fostering a culture of wellness among members and staff.Exceptional Customer Service:...

  • Guest Services Ambassador

    1 week ago

    Chandler, Arizona, United States OCI Hospitality Full time

    Hotel Operations RoleOCI Hospitality is seeking a skilled Guest Services Representative to join our team at the Homewood Suites & Hampton Inn & Suites Phoenix Chandler Fashion Center. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key...

  • Guest Services Supervisor

    3 weeks ago

    Chandler, Arizona, United States River Gaming Enterprises, LLC Full time

    Guest Services Supervisor (Internal and GRIC Members Only)Job Category: Hotel Operations Requisition Number: FRONT001849Position OverviewSalary: Depending on Experience (DOE)This role is responsible for overseeing all aspects of guest services related to lodging, ensuring a high standard of service while providing both direct and consultative oversight in...

  • Guest Services Supervisor

    3 weeks ago

    Chandler, Arizona, United States River Gaming Enterprises, LLC Full time

    Guest Services Supervisor (Internal and GRIC Members Only)Job Category: Hotel Operations Requisition Number: FRONT001849Position OverviewSalary: Depending on Experience (DOE)This role is responsible for overseeing all aspects of guest service related to lodging operations, ensuring excellence in front-line service while providing direct or consultative...

  • Guest Services Supervisor

    3 weeks ago

    Chandler, Arizona, United States River Gaming Enterprises, LLC Full time

    Front Desk Manager (Internal and GRIC Members Only)Job Category: Hotel Operations Requisition Number: FRONT001849Position OverviewSalary: Depending on Experience (DOE)This role is responsible for overseeing all aspects of guest services related to lodging operations, ensuring excellence in front-line service delivery. The position entails both direct and...

  • Customer Service Representative

    2 weeks ago

    Chandler, Arizona, United States Copper Creek Inn Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Copper Creek Inn. As a key member of our front office team, you will be responsible for providing exceptional customer service to our residents, guests, and visitors.Key ResponsibilitiesGreeting and Communication: Greet residents, guests, and...

  • Guest Services Associate

    2 days ago

    Chandler, Arizona, United States Wild Horse Pass Development Authority Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services II staff member to join our team at Wild Horse Pass Presents. As a key member of our event staff, you will be responsible for providing exceptional guest service, selling tickets, and ensuring a smooth event experience for our guests.Key ResponsibilitiesGuest Assistance &...

  • Guest Service Associate

    1 month ago

    Chandler, United States River Gaming Enterprises, LLC Full time

    ** Guest Service Associate** **Job Category****:** Food & Beverage Service **Requisition Number****:** GUEST001838 Showing 1 location **Job Details** **Description** **Pay Rate: $15.00-$18.15 per hour** This position is responsible for providing excellent guest service by greeting and seating dining guests in a restaurant outlet and processes guests' food...

Guest Services Representative

5 months ago

Chandler, United States OCI Hospitality Full time
Job DescriptionJob Description

Join our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.


Property Location: Homewood Suites & Hampton Inn & Suites Phoenix Chandler Fashion Center


Essential Duties and Responsibilities

  • Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
  • Registers and processes guests upon arrival and departure
  • Demonstrates telephone courtesy and professionalism   
  • Attentively listens to guests and anticipates any additional needs or concerns
  • Maintains clean and professional appearance of public areas and hotel office   
  • Uses appropriate selling techniques to maximize revenue and occupancy  
  • Ensures all guest accounts are complete and accurate
  • Demonstrates a working knowledge of all services and facilities of the hotel and local area
  • Complies with the hotel's standard operating procedures and policies
  • Assists in monitoring and upholding procedures for safety of guests and hotel team members  
  • Processes departmental reports
  • Assists team members and other departments as needed to contribute to operational efficiency
  • Delivers amenities and general assistance to guests as requested
  • Performs additional responsibilities as assigned by leadership
  • Availability to work Weekends and Holidays if needed

Qualifications

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Conduct work-related functions in a professional manner