Guest Service Agent
2 weeks ago
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent
What We Offer:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer need; Responds to requests for service and assistance
• Team Work – Contributes to building a positive team spirit
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Organizational Support – Follows policies and procedures including but not limited to, dress code policies
• Adaptability – Able to deal with frequent change, delays, or unexpected events • Attendance/Punctuality – Is consistently at work and on time
• Dependability – Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan
• Initiative – Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently • Professionalism – Treats others with respect and consideration regardless of their status or position
• Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
• Quantity – Meets productivity standards; Completes work in timely manner
• Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What we are looking for:
- 0 – 1+ year of customer service experience
- Passionate about hospitality and creating an exceptional guest experience.
- Ability to handle confidential information, including guest records, with a high degree of integrity.
- Ability to answer and route calls as appropriate; takes guest messages with accuracy.
- All other duties as assigned.
Qualifications
Education
Preferred
- High School degree or better
-
Guest Services Agent
6 days ago
Chandler, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Phoenix, AZ, US Property Name: La Quinta by Wyndham Phoenix - Chandler Req Id: 14242 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Phoenix - Chandler location in Phoenix , Arizona . **Job Summary** The Guest Service Agent is responsible for providing attentive,...
-
Customer Service Representative
5 days ago
Chandler, United States Bryan Ross - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Chandler, AZ is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bryan Ross - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and...
-
Customer Service Representative
5 days ago
Chandler, United States Tammy White - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Insurance and Financial Services Position
5 days ago
Chandler, United States Bryan Ross - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm insurance and financial services products.This...
-
Marketing Service Assistant
7 days ago
Chandler, United States Austin Cory - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Marketing Service Assistant - State Farm Agent Team Member forAustin Cory - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing client relations. Your cross-functional campaigns will...
-
Marketing Service Assistant
17 hours ago
Chandler, United States Austin Cory - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Marketing Service Assistant - State Farm Agent Team Member forAustin Cory - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing client relations. Your cross-functional campaigns will...
-
Customer Service Representative
5 days ago
Chandler, United States Adam Gettys - State Farm Agent Full timeJob DescriptionJob DescriptionJoin an incredibly dynamic and vibrant office that consistently dominates the competition in the Chandler/Mesa market area! We pride ourselves on our exceptional performance, always securing a top spot among all agencies. With not just one, but two prime locations in the valley, you'll have unparalleled access to a vast...
-
Agent's Assistant
5 days ago
Chandler, United States Tammy White - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Use a customer-focused, needs-based review process to educate customers about...
-
Customer Service Representative
5 days ago
Chandler, United States Matt Funicello - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you ready to join a dynamic team that's been making waves since 2015? Look no further!Our agency is expanding, and we're seeking passionate individuals to join us on our journey. We offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of three...
-
Chandler, United States Austin Cory - State Farm Agent Full timeROLE DESCRIPTION:Austin Cory - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Financial Services Assistant – State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip...
-
Chandler, United States Austin Cory - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:Austin Cory - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Financial Services Assistant State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations,...
-
Customer Service Representative
7 days ago
Chandler, United States Monica Acuna Munoz - State Farm Agent Full timePosition Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and...
-
Guest Service Associate
3 weeks ago
Chandler, Arizona, United States Wild Horse Pass Full timeClosing Date May 13, 2024 At 500 PmPay Rate: $18.00 per hourThis position is responsible for providing excellent guest service by greeting and seating dining guests in a restaurant outlet and processes guests' food and beverage purchases, as well as demonstrating the GILA WAYEssential Duties And ResponsibilitiesPromotes and provides excellent guest service...
-
Guest Service Associate
1 month ago
Chandler, Arizona, United States Wild Horse Pass Full timeClosing Date May 3, 2024 At 500 PmPay Rate: $18.00 per hourThis position is responsible for providing excellent guest service by greeting and seating dining guests in a restaurant outlet and processes guests' food and beverage purchases, as well as demonstrating the GILA WAYEssential Duties And ResponsibilitiesPromotes and provides excellent guest service...
-
Guest Service Expert>
2 days ago
Chandler, United States Smashburger Full timeSmashburger - 2925 S Alma School Rd #8 [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food...
-
Receptionist - State Farm Agent Team Member
5 days ago
Chandler, United States Rebeca Steele - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...
-
Account Associate
5 days ago
Chandler, United States Austin Cory - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of Austin Cory - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships...
-
Telemarketer - State Farm Agent Team Member
6 days ago
Chandler, United States Austin Cory - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Telemarketer - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...
-
Guest Service Expert
2 days ago
Chandler, United States Marriott International Inc Full timeAdditional Information Rita's Server, Day Shift Job Number 24068262 Job Category Food and Beverage & Culinary Location JW Marriott Scottsdale Camelback Inn Resort & Spa, 5402 East Lincoln Drive, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent...
-
Office Representative
6 days ago
Chandler, United States Bryan Ross - State Farm Agent Full timePosition Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Bryan Ross - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote...