Principal Product Designer, Operating System

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

The Operating System (OS) team at Cash App takes a horizontal view of the Cash App experience, collaborating with product and engineering partners to build the platforms, primitives and surfaces that power our apps and drive our experiences. We are seeking an imaginative and driven designer to join our growing team.

This Designer will help define and drive the aesthetic and experience of the product alongside leads and our Design Systems team. They will establish and evolve core product flows, interactions and bring a keen eye to bringing our brand into our product through innovative and singular visual design. They will work on core product experience, unique brand moments and help build our OS systematically. They will ensure that the magic of the Cash App brand is coming to life in our app. They will obsess over the end to end customer experience, coherent and beautiful product design and they will create the playbook for how other designers bring their work to life visually.

This position is full-time and available for Remote.

In this role, you will:

• Play a key role in shaping the future of finance and how customers are empowered to manage their money
• Contribute to defining our product experience and design system across several foundational surfaces
• Be involved in every aspect of creating the product playbook, from brainstorming the next great product innovation to prototyping new features
• Utilize your full range of product design, interaction design, and visual design skills. 
• Apply original, creative thinking to create step change, visionary product concepts
• Lead work driving fundamental concepts across mobile and web clients
• Contribute to high-level strategic decisions with the rest of the product and executive teams
• Give and solicit feedback from other designers in order to continually raise our bar for quality

You have:

• 8+ years of software design, visual design, interaction design, UX design, and prototyping experience
• 6-10 years of experience on creative teams and in technical environments
• A passion for turning complex problems into simple and engaging experiences
• Outstanding UX ability, visual design and product thinking for mobile apps
• Experience applying research, usability tests, and metrics to inform design decisions
• Comfort with an iterative design process that includes accepting and acting on feedback
• A deep penchant for systems thinking and UX
• Strong analytical, technical, and strategic chops
• Background in customer-facing frontend development for mobile clients and the web
• Experience collaborating across disciplines to lead or support a new idea or product to launch
• Experience conducting and guiding user research
• Proven skills in presenting work, workshopping concepts, and evangelizing new ideas
• Experience partnering with Front-end Engineering (iOS / Android)
• Experience designing for inclusivity and for diverse audiences (international audiences, multi-language localization, accessibility for people with disabilities, etc.

Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $228,700 - USD $343,100
Zone B: USD $228,700 - USD $343,100
Zone C: USD $228,700 - USD $343,100
Zone D: USD $228,700 - USD $343,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.