Front Desk Associate Pounding Mill VA Hotel

3 weeks ago


Pounding Mill, United States VP Management Full time
Job DescriptionJob Description

Job Summary:

VA Hotel is currently seeking a Front Desk Associate for our Pounding Mill hotel. This individual will play a vital role in providing exceptional customer service to our guests and ensuring the smooth operation of the front desk. The ideal candidate for this role will be friendly, organized, and possess strong communication skills. This is an individual contributor role paid biweekly.

Compensation & Benefits:

- Hourly wage of $12 to $12.5 per hour, paid biweekly
- Opportunities for growth and advancement within our company
- Comprehensive training program
- Generous paid time off and holiday pay

Responsibilities:

- Greet guests and provide excellent customer service, ensuring guests' needs are met throughout their stay
- Handle check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of transactions
- Answer incoming calls and assist guests with inquiries and requests
- Respond to guest complaints and find solutions to resolve any issues
- Maintain a clean and organized front desk area
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready for check-in and any maintenance issues are promptly addressed
- Keep track of room availability and make reservations for future bookings
- Upsell hotel amenities and promote special packages to guests
- Follow all safety and security procedures to ensure a safe environment for guests and staff

Requirements:

- High school diploma or equivalent
- Prior experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and experience with hotel booking software a plus
- Ability to multitask and work in a fast-paced environment
- Availability to work a flexible schedule including evenings and weekends
- Must be reliable and punctual
- Must maintain a professional and friendly demeanor at all times

EEOC Statement:

VP Management is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these protected classifications.



  • Pounding Mill, United States VP Management LLC Full time

    VA Hotel is currently seeking a Front Desk Associate for our Pounding Mill hotel. This individual will play a vital role in providing exceptional customer service to our guests and ensuring the smooth operation of the front desk. The ideal candidate for this role will be friendly, organized, and possess strong communication skills. This is an individual...


  • Pounding Mill, United States VP Management LLC Full time

    VA Hotel is currently seeking a Front Desk Associate for our Pounding Mill hotel. This individual will play a vital role in providing exceptional customer service to our guests and ensuring the smooth operation of the front desk. The ideal candidate for this role will be friendly, organized, and possess strong communication skills. This is an individual...


  • Pounding Mill, United States VP Management Full time

    Job DescriptionJob DescriptionJOB SUMMARY:The Maintenance position at the Pounding Mill VA Hotel is a crucial role in ensuring the smooth operations of the hotel. This individual contributor role requires a reliable, self-motivated, and detail-oriented individual who is passionate about maintaining a high-quality standard for our guests. The Maintenance...


  • Pounding Mill, United States VP Management Full time

    Job DescriptionJob DescriptionJOB SUMMARY:The Maintenance position at the Pounding Mill VA Hotel is a crucial role in ensuring the smooth operations of the hotel. This individual contributor role requires a reliable, self-motivated, and detail-oriented individual who is passionate about maintaining a high-quality standard for our guests. The Maintenance...


  • Pounding Mill, United States VP Management LLC Full time

    Job Summary: The Housekeeping position at the Pounding Mill VA Hotel individual contributor role. The primary responsibility of this position is to maintain the cleanliness and overall appearance of the hotel to ensure a comfortable and pleasant experience for all guests. This role requires a hard-working individual with attention to detail and a passion for...


  • Pounding Mill, United States VP Management Full time

    Job DescriptionJob DescriptionJob Summary:The Housekeeping position at the Pounding Mill VA Hotel individual contributor role. The primary responsibility of this position is to maintain the cleanliness and overall appearance of the hotel to ensure a comfortable and pleasant experience for all guests. This role requires a hard-working individual with...


  • Pounding Mill, United States VP Management Full time

    Job DescriptionJob DescriptionJob Summary:The Breakfast Attendant is responsible for ensuring a positive guest experience by providing excellent service and maintaining a clean and organized breakfast area. This is an hourly position in the hospitality/restaurant industry located in Pounding Mill, Virginia. As an individual contributor, the Breakfast...


  • Pounding Mill, United States VP Management LLC Full time

    Job Summary: The Breakfast Attendant is responsible for ensuring a positive guest experience by providing excellent service and maintaining a clean and organized breakfast area. This is an hourly position in the hospitality/restaurant industry located in Pounding Mill, Virginia. As an individual contributor, the Breakfast Attendant will play an integral role...


  • Pounding Mill, United States Crossroads Full time

    Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone...


  • Pounding Mill, United States Crossroads Full time

    Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone...


  • Pounding Mill, United States VP Management Full time

    Job DescriptionJob DescriptionJob Summary:VP Management is seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping Pounding Mill. This is a full-time position in Pounding Mill, Virginia. As a Housekeeping Pounding Mill, you will be responsible for maintaining the cleanliness and overall appearance of our property,...


  • Pounding Mill, United States VP Management Full time

    Job DescriptionJob DescriptionJob Summary:VP Management is seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping Pounding Mill. This is a full-time position in Pounding Mill, Virginia. As a Housekeeping Pounding Mill, you will be responsible for maintaining the cleanliness and overall appearance of our property,...

  • Front Desk Agent

    4 weeks ago


    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Job DescriptionJob DescriptionFront Desk Agent OverviewThe Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest...

  • Front Desk Agent

    2 weeks ago


    Fort Mill, United States Comfort Inn At The Park Mill Full time

    Job DescriptionJob DescriptionFront Desk Agent OverviewThe Front desk Agent must be Able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest...

  • Dump Truck Driver

    4 weeks ago


    Pounding Mill, United States CRH Full time

        Req ID:  497484    Appalachian Aggregates, LLC, a CRH Company, is located in southern West Virginia employing more than 100 employees during the construction months. As a stone producer with multiple locations located in the central and southeastern areas of West Virginia, Appalachian Aggregates, LLC supplies stone for ready-mix...


  • Fort Mill, United States Arden Mill Family Dentistry Full time

    Job DescriptionJob Description Arden Mill Family Dentistry is a modern startup hi-tech dental office, seeking dental receptionist with more than 1 year experience in dental field. Front office is first & last impression of the practice for the patients. We are looking for a kind, professional person who has good patient rapport, is honest, detailed...


  • Fort Mill, United States Arden Mill Family Dentistry Full time

    Job DescriptionJob Description Arden Mill Family Dentistry is a modern startup hi-tech dental office, seeking dental receptionist with more than 1 year experience in dental field. Front office is first & last impression of the practice for the patients. We are looking for a kind, professional person who has good patient rapport, is honest, detailed...

  • Sales Associate

    1 week ago


    Pounding Mill, United States Hibbett Retail, Inc. Full time

    Job DescriptionJob Description00374 Pounding Mill, VALE_301 Hibbett Retail, Inc.Job Title: Sales AssociateDepartment: OperationsFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product...


  • Fort Mill, United States Hampton Inn and Suites - Fort Mill, SC Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Operations Manager for the Hampton Inn and Suites in Fort Mill, South Carolina! Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing...


  • Fort Mill, United States Hampton Inn and Suites - Fort Mill, SC Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Operations Manager for the Hampton Inn and Suites in Fort Mill, South Carolina! Job Purpose:Responds in a professional and courteous manner to arriving, departing and in-house guests by providing...